Sumaq Machu Picchu Hotel
The hotel Mercure Wien Zentrum is situated right in the historical heart of Vienna - a phenomenal central location, pulsating with the city's business and cultural life. St. Stephen's Cathedral, the State Opera House, Hofburg Imperial Palace, Museum Quarter and exclusive shopping streets are all within walking distance. The ideal location for a perfect stay: modern Privilege and Standard Rooms, customer-tailored service with that Viennese charm and world-famous Viennese cuisine.
Guest scores & sentiment
From 270 guest reviews · multi-source · as of 2026-07-11
Guests praise the seamless luggage transfer, exceptional staff hospitality, and river-view rooms. Criticisms focus on room maintenance issues (noise, AC), inconsistent food quality, and billing disputes.
Dimension scores · cross-source
KEYIdeal for service-focused travelers. Verify room noise/AC conditions and manage dining expectations.
FAQ · grounded in hotel data & reviews
Room types · 20
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Imperial Suite
The Imperial Suite is spacious and includes a private bathroom with a spa bath, a seating area, and a balcony with a view. The room also includes a flat-screen cable TV, free WiFi access, a mini-bar, a telephone, a safety deposit box, and black-out courtains.
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Premium Suite, 1 King Bed, River View
<p><strong>1 King Bed</strong></p><p>786-sq-foot soundproofed room, balcony with river views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPad</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with rainfall showerhead and hydromassage showerhead</p><p><b>Practical</b> - Desk, safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Junior Suite
The Junior Suite is spacious and includes a private bathroom with a spa bath, a seating area, and a balcony with a view. The room also includes a flat-screen cable TV, free WiFi access, a mini-bar, a telephone, a safety deposit box, and black-out courtains.
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Junior Suite, 1 King Bed, River View
<p><strong>1 King Bed</strong></p><p>441-sq-foot soundproofed room, balcony with river views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with rainfall showerhead and hydromassage showerhead</p><p><b>Practical</b> - Desk, safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Family Room, 4 Bedrooms, Garden View
<p><strong>4 Double Beds</strong></p><p>366-sq-foot room with garden views </p><br/><p><b>Layout</b> - 4 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, spring water bathtub, and rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Quadruple Room with Garden View
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has a mini-bar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 4 beds.
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Deluxe Double Or Twin Room With River View
This deluxe room features a private bathroom, a balcony with views, a flat-screen cable TV, free WiFi access, a minibar, a telephone, a safety deposit box, and black-out courtains.
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Deluxe Room, 1 King Bed, River View
<p><strong>1 King Bed</strong></p><p>312-sq-foot soundproofed room, balcony with river views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Deluxe Room, 1 Queen Bed, Garden View
<p><strong>1 Queen Bed</strong></p><p>312-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Deluxe Room, 2 Double Beds, Balcony, River View
<p><strong>2 Double Beds</strong></p><p>312-sq-foot soundproofed room, balcony with river views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and portable fan</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Deluxe Room, 2 Double Beds, Garden View
<p><strong>2 Double Beds</strong></p><p>312-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and portable fan</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Deluxe Triple Room, Garden View
<p><strong>3 Double Beds</strong></p><p>312-sq-foot room with garden views </p><br/><p><b>Layout</b> - 3 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Deluxe Triple Room, River View
<p><strong>2 Double Beds and 1 Twin Bed</strong></p><p>312-sq-foot soundproofed room, balcony with river views </p><br/><p><b>Layout</b> - 3 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch LCD TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, free newspaper, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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King Room with Balcony
The spacious double room provides a mini-bar, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 1 bed.
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Queen Room with Garden View
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a mini-bar, executive lounge access, a coffee machine, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
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Triple Room with Balcony
This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit has 3 beds.
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Triple Room with Garden View
Guests will have a special experience as this triple room offers a hot tub. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a mini-bar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 3 beds.
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Deluxe Double Or Twin Room With Garden View
This deluxe room features a private bathroom, a flat-screen cable TV, free WiFi access, a minibar, a telephone, a safety deposit box, and black-out courtains.
Rates / book on FlyerTrip →Double Room with Balcony
The spacious double room features a mini-bar, executive lounge access, a balcony with river views as well as a private bathroom boasting a shower. The unit has 2 beds.
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Double Room with Garden View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a mini-bar, a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Rates / book on FlyerTrip →Facilities · 62
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.