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Chateau Victoria Hotel & Suites

★★★★·9.2/ 10Excellent
·Hotels
📍740 Burdett Avenue · Victoria ↗
📞0018006335891·Official site ↗
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 32 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Victoria (BC). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and express check-in or check-out to ensure a comfortable stay for guests. Start your day stress-free at Chateau Victoria Hotel & Suites as breakfast is made available for you on the premises. Throughout the day, engage in the entertaining activities available at Chateau Victoria Hotel & Suites. Unwind by the pool at hotel and cherish a leisurely moment.

04

Guest scores & sentiment

From 702 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime downtown location, friendly staff, and spacious clean rooms, with high marks for Vista 18. Complaints focus on paid parking, poor soundproofing/noise, aging facilities like AC and gym, and occasional hot tub maintenance issues.

Dimension scores · cross-source

Location9.8
Surroundings9.6
Service9.4
Cleanliness9.4
Value8.8
Facilities8.6
＋ PraisedExcellent central location · Spacious suites with kitchenettes · Friendly and helpful staff · Pet and child-friendly amenities
－ ComplaintsPoor soundproofing · Dated facilities or maintenance issues · Noisy air conditioning · Occasional unfriendly front desk service

KEYIdeal for those valuing location/service. Noise-sensitive guests should avoid low-floor/street-facing rooms. Confirm facility status beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
The hotel boasts a prime downtown location (score 9.8). It is within walking distance of Miniature World and the BC Parliament Buildings, making it ideal for exploring Victoria.
diningWhat are the dining options inside the hotel?＋
The hotel features the highly-rated Vista 18 restaurant. Additionally, rooms include refrigerators and electric kettles, with some offering private balconies for a more exclusive dining experience.
roomAre the rooms well-equipped? Is there WiFi?＋
Rooms are spacious and clean (cleanliness score 9.4), featuring free WiFi, cable TV, and a fridge. Some have private balconies, but note that soundproofing can be poor in some units due to aging facilities.
serviceWhat are the front desk operating hours?＋
While the intro mentions 24-hour reception, facilities list indicates 'Front desk (limited hours)'. It is advisable to confirm specific times for check-in or inquiries in advance.
policyWhat are the check-in and check-out times?＋
Check-in is at 16:00 and check-out is at 11:00. Luggage storage is available for guests arriving early or departing late.
facilityDoes the hotel have a pool or fitness facilities?＋
The hotel has a swimming pool (including a hot tub/Jacuzzi) and fitness facilities, though the gym incurs a surcharge. Note that the hot tub may occasionally be closed for maintenance or too hot.
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