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Aroma Hotel

★★★★
·Hotels
Family roomsLuggage storageExpress check-in/check-outSafety deposit boxIroning servicePacked lunchesAll 53 facilities +
Review
04

Guest scores & sentiment

From 82 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent location near Zócalo and spacious, comfortable rooms with colonial charm. Common complaints include missing amenities (fridge, hairdryer), poor hygiene details (dirty carpets, spiders), ant infestations causing bites, broken AC, thin walls, and basic breakfast.

Dimension scores · cross-source

Location8.3
Service8.2
Rooms7.8
Value7.6
Cleanliness7.6
Facilities7.5
Wi-Fi5.7
PraisedConvenient location with many eateries · Quiet environment · Easy parking · Great location near city center
ComplaintsPoor facility maintenance · Pest issues (ants) · Poor soundproofing · Safety hazards (sharp door stop)

KEYSuitable for those prioritizing location and space. Check room amenities and hygiene carefully; be aware of potential pests and noise issues.

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