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Palazzo Gattini - VRetreats

★★★★★·9.4/ 10Excellent
·Hotels
📍Piazza Duomo, 13/14 · Matera ↗
📞+390835334358·Official site ↗
Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolLift / ElevatorLuggage storageAll 80 facilities +
Review
Official

An elite retreat: once the noble domain of the Gattini Counts, Palazzo Gattini is now a luxurious hotel that blends the refined architecture of Matera with the enchanting atmosphere of the City of Stones. From here, you can set off to explore the villages and natural wonders of Basilicata, with the evocative Sassi of Matera as your base. A journey through time and beauty, from east to west, among ancient cave dwellings and unforgettable landscapes.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the location, rooms, and exceptional staff service, including transfers. Complaints focus on poor restaurant service attitude, dull breakfast setting, limited spa facilities, and heating issues.

Dimension scores · cross-source

Location10.0
Facilities9.4
Cleanliness9.4
Surroundings9.4
Value9.0
Service9.0
＋ PraisedExceptional and professional staff · Prime location with stunning views · Delicious and abundant breakfast · Romantic historic atmosphere
－ ComplaintsPoor spa facilities and maintenance · Insufficient heating in some rooms · Impractical bathroom designs · Dreary breakfast room atmosphere

KEYSuitable for those valuing history and service. Note shuttle parking required; cautious with dining if sensitive to service quality.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋
Located in the UNESCO World Heritage site near Cathedral Square, it offers excellent views and convenient access to historical sites.
diningWhat is the dining experience like? How is the breakfast?＋
Le Bubbole serves regional dishes in three settings. Breakfast is rich and delicious, though some guests noted a dull atmosphere and occasional service attitude issues.
familyIs this hotel suitable for families with children?＋
Yes, it allows pets and offers kid meals. Guests praise the spacious rooms, welcoming staff, and convenient shuttle service, making it suitable for families.
coupleWhat makes it special for couples?＋
Converted from historic cisterns with unique stone bathrooms, it offers a luxurious atmosphere loved by couples. Note that some rooms may have insufficient heating.
roomWhat are the highlights and drawbacks of the rooms?＋
Highlights include unique stone bathrooms, soundproofing, and cleanliness (9.4/10). Drawbacks involve insufficient heating in some rooms and minor bathroom details.
serviceHow is the level of service?＋
Overall service score is 9.0 with professional and welcoming staff offering free shuttles. However, poor restaurant service attitude is a major complaint.
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