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Pinnacle Hotel at the Pier

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 62 facilities +
Review
Official

Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a satisfying meal at The Lobby Restaurant serving guests of Pinnacle Hotel at the Pier. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in North Vancouver? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions.

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Guest scores & sentiment

From 522 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime harbor location, convenient transit, and friendly staff. Rooms are generally clean and comfortable. Main complaints involve aging facilities, specific design flaws like glass bathroom walls, high parking fees, and occasional AC failures.

Dimension scores · cross-source

Location10.0
Surroundings9.2
Cleanliness9.1
Value9.0
Service9.0
Facilities9.0
Rooms8.5
PraisedExcellent location and transport · Friendly staff service · Good value food · Good leisure facilities
ComplaintsOutdated rooms and cleanliness issues · High parking fees · Noise disturbances · Aging facilities/renovation needed

KEYIdeal for location-focused travelers. Verify room details, accept extra parking fees, and note facilities may be aged.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Location scores 10/10. It is 400m from Lonsdale Quay and offers quick Seabus access to downtown Vancouver.
pros_consWhat are the main pros and cons mentioned by guests?
Pros: Great location, friendly staff, clean rooms, beautiful views. Cons: Aging facilities, awkward bathroom windows, expensive parking, occasional AC issues.
familyIs this hotel suitable for families? What facilities are available?
Yes, it allows pets and offers kid meals. Features include a 25m pool, sauna, and steam room, with spacious rooms loved by families.
businessHow is the experience for business travelers?
Business guests praise the location and professional service. Rooms have spacious desks and mini-fridges, though some noise and aging facilities exist.
roomAre the rooms well-equipped? Any design flaws to note?
Equipped with flat-screen TVs, desks, mini-fridges, and free tea/coffee. Note: Some bathrooms have glass windows affecting privacy, and decor may show wear.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed, with pet bowls and baskets provided.
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