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Shangri-La Boracay

★★★★★·9.4/ 10Excellent
SShangri-La·Shangri-La Circle·Resorts
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 104 facilities +
Review
Official

Shangri-La Boracay Resort and Spa is a lush natural sanctuary nestled on a hillside overlooking the ocean at the northern tip of Boracay Island. This secluded resort features 350 meters of pristine beachfront and 12 hectares of abundant gardens. A short 1-hour flight from Manila to Caticlan Airport, followed by a 20-minute combined sea and land transfer, will bring you to this tranquil paradise. Overlooking two breathtaking white-sand bays, Shangri-La Boracay is the island's first 5-star international hotel. The peaceful setting boasts a variety of interesting and rare flora and fauna, including over 40 species of birds, which guests can observe while exploring the nature trails. The resort offers a multitude of luxurious facilities and amenities, complemented by legendary Shangri-La service. Guests can enjoy 24-hour room and concierge services, six dining options including an outdoor poolside snack bar, a health club, game room, and freshwater pools with a separate kids' area and lifeguard service. Outdoor tennis courts and a marine center with diving facilities cater to active guests. For ultimate relaxation, CHI, The Spa at Shangri-La, offers a 5, 714-square-meter sanctuary with treatments based on Chinese and Himalayan healing concepts. For more information on health and hygiene measures, cancellation policies, and Golden Circle benefits, please visit shangri-la. com/cares.

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Guest scores & sentiment

From 547 guest reviews · multi-source · as of 2026-07-05

Guests praise seamless transfers, attentive service, and privacy. Common complaints include dated facilities, wedding noise, firm beds, and weak breakfast coffee.

Dimension scores · cross-source

Cleanliness9.6
Surroundings9.6
Facilities9.5
Service9.1
Location9.0
Value8.2
PraisedExceptional staff and butler service · Private beach and tranquil environment · Excellent breakfast buffet · Convenient shuttle and boat transfers
ComplaintsHigh dining prices · Steep drop-off in some beach areas · Occasional shuttle delays · Van accident and delayed compensation

KEYIdeal for luxury seekers. Avoid wedding peaks; consider facility age.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located on a secluded hillside with a 1148-foot private beach. Guests praise the seamless airport transfers and shuttle service, earning a high location score of 9.0.
diningWhat dining options are available and how is the quality?
Features diverse options like Sirena Seafood, Rima Mediterranean Treetop Dining, and Cielo Poolside Pizza. Breakfast is an international buffet at Vintana Asian Cafe, though some guests find the coffee weak.
coupleIs it suitable for couples?
Highly recommended. 265 couple travelers praised its privacy, top-tier service, and luxurious facilities. It offers a quiet, secluded environment perfect for a romantic getaway.
familyHow are the family facilities and services?
195 family travelers praised the seamless transfers, butler service, and kids' facilities. It features outdoor play equipment, kid meals, and family rooms, ideal for luxury family stays.
roomWhat are the distinctive features of the rooms?
All rooms have spacious balconies with daybeds and impressive views. Villas/suites offer butler service and private pools/hot tubs. Facilities score 9.5, though some note dated elements or firm beds.
serviceHow is the level of service?
Service scores 9.1, with guests highly praising attentive staff and seamless transfers. Butler service is a highlight. Overall, the service experience is highly regarded despite minor details needing improvement.
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