Name: Tauá Hotel & Convention Atibaia
Address: Estrada Etsuo Akai, 2715, Atibaia, BR

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise staff friendliness, kids' facilities, and breakfast. Complaints focus on room maintenance issues (mold, leaks), declining food quality, hidden extra charges, large resort size causing fatigue, and limited water park hours.

Dimension scores · cross-source

Service9.2

Wi-Fi9.0

Location9.0

Facilities8.7

Rooms8.6

Cleanliness8.6

Value7.3

＋ PraisedPolite staff · Rich children's facilities · High-quality breakfast · Excellent kids' facilities and water parks

－ ComplaintsPoor food quality/variety · Hidden extra charges · Cleanliness and maintenance issues · Some facilities closed

KEYSuitable for families with young children. Verify room condition, manage food expectations, and plan transport due to large grounds.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment with Pool View

2 × Double bed30 ㎡up to 5

The apartment has 1 bedroom and 1 bathroom with a shower. The unit has 2 beds.

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Superior Apartment

2 × Double bed30 ㎡up to 5

This air-conditioned room features a flat-screen TV and a mini-bar. Bathroom is private and includes a hairdryer.

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Triple Room

3 × Twin bed30 ㎡up to 3

The unit has 3 beds.

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Suite with Private Pool

2 × Double bedup to 5

The unit offers 2 beds.

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Facilities · 56

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsSaunaMassage servicesParkingTable tennisKids' outdoor play equipmentHeated poolEntertainment staffStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsDelivered food - securely coveredThermometers for guests provided by propertyHappy hourCooking classInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolOffsite parking discounted rates availablePlayground on sitePool sun loungersPool toysReception hallRooftop gardenSelf parking (surcharge)Beach umbrellasSwimming nearbyTennis lessons on siteAccess to nearby indoor poolWater park access (surcharge)Water tubing nearbyFree wired internetFront desk (limited hours)GamesHealth or beauty spa nearbyNon-smoking roomsRestaurantRoom service