Name: TORTUGA BAY Eco Hotel
Address: playa cuevitas bahia solano-el vallle, El Valle, CO

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the secluded nature, stunning views, and warm staff. Complaints focus on difficult access, intermittent utilities, opaque tour pricing, and environmental issues like plastic waste.

Dimension scores · cross-source

Wi-Fi10.0

Service9.5

Location9.4

Value9.0

Rooms8.9

Facilities8.8

Cleanliness8.8

＋ PraisedExcellent location with tranquil nature · Attentive and friendly staff · Great for whale watching and ecology · Secluded environment with stunning views

－ ComplaintsFrequent water outages and maintenance issues · Limited food variety, few vegetarian options · Poor ventilation and heat in rooms · Billing disputes or extra charges

KEYIdeal for nature seekers. Bring cash, accept access/utility issues, and verify tour costs.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Bungalow with Sea View

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

This bungalow is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The bungalow offers a private entrance, a seating area, a dining area as well as a terrace with sea views. The unit offers 1 bed.

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Deluxe Double Room with Balcony and Sea View

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

The spacious double room provides a private entrance, a seating area, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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Deluxe Suite with Sea View

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has a private entrance, a seating area, a dining area as well as a terrace with sea views. The unit has 1 bed.

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Family Room with Sea View

1 × Extra-large double bed (Super-king size) / 4 × Bunk bed40 ㎡up to 6

This family room features a seating area, a patio, sea views and a private bathroom. The unit offers 5 beds.

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Family Room with Side Sea View

1 × Extra-large double bed (Super-king size) / 2 × Bunk bed40 ㎡up to 6

This family room has a seating area, a patio, sea views and a private bathroom. The unit has 3 beds.

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Superior Suite with Sea View

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features a private entrance, a seating area, a dining area as well as a terrace with sea views. The unit offers 1 bed.

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Villa with Sea View

1 × Extra-large double bed (Super-king size) / 1 × Bunk bed30 ㎡up to 4

This villa includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Among the room amenities are a private entrance, a seating area, a dining area as well as a patio and sea views. The unit has 2 beds.

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Facilities · 71

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureFamily roomsLuggage storageSafety deposit boxFacilities for disabled guestsParkingPets allowedTerraceSolariumBoard games/puzzlesShuttle service (additional charge)Concierge serviceKids' outdoor play equipmentLower bathroom sinkPublic BathOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityCooking classInternet accessJapanese gardenFishing nearbyNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCharcoal grillPool sun loungersPrivate beach nearbyPrivate picnicsSelf parking (surcharge)Shopping on siteBeach toysSnorkeling on siteBeach club nearby (surcharge)Spa tub (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWater sports equipmentFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessible