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River Inn of Harbor Town

★★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorExpress check-in/check-outSafety deposit boxAll 30 facilities +
Review
Official

Situated in Harbor Town, Memphis's award-winning downtown riverfront development, this traditionally European-style boutique hotel offers the charm of New Orleans with antique fireplaces, hardwood floors, and gas lanterns. Most rooms boast Mississippi River views. The hotel is conveniently located a 20-minute drive from Memphis International Airport, a 5-minute drive from the downtown Memphis Train Station, and a short 2-minute walk to the scenic riverfront park. For details on the property's cleanliness policy, please visit the hotel page on Preferredhotels. com.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the riverside location, elegant rooms, and exceptional service, especially welcome champagne and free parking. Paulette's dining is highly rated. Minor complaints involve dated facilities, occasional maintenance issues, and elevator odor.

Dimension scores · cross-source

Facilities9.6
Cleanliness9.6
Surroundings9.6
Service9.0
Value9.0
Location9.0
PraisedBeautiful river views · Attentive and warm service · High-quality breakfast and dining · Quiet and safe environment
ComplaintsSome maintenance issues · AC failures or poor performance · Misleading room descriptions · Slow service response

KEYIdeal for romance seekers valuing service. Verify room condition; those sensitive to aged facilities should consider carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transport?
Located along the Mississippi River with serene views, it is just minutes from the Orpheum Theatre and Memphis Zoo. The environment scores 9.6/10 for its picturesque setting.
diningWhat dining options does the hotel offer?
The hotel features three venues: Paullette's for gourmet cuisine, Tugs for casual fare, and a rooftop terrace bar. Dining is highly praised, contributing to a 99% recommendation rate.
coupleIs this hotel suitable for couples?
Highly recommended. 45 couples praise the romantic ambiance, four-poster beds, and welcome champagne. Elegant décor and attentive service make it ideal for romance.
businessHow is the experience for business travelers?
Business guests appreciate comfortable rooms and quality dining. 21 travelers praise staff service and river views, but advise verifying bills upfront to avoid communication gaps.
roomWhat are the room facilities and cleanliness like?
Rooms feature flat-screen TVs, fridges, and free wired internet. Cleanliness and environment score 9.6/10. Some facilities show age, with occasional maintenance notes.
serviceHow is the level of hotel service?
Service scores 9.0/10, offering 24-hour concierge, express check-in, and room service. Guests praise attentive staff, though rare front-desk communication gaps occur.
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