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Best Western Plough and Harrow Hotel

★★★★·8.2/ 10Recommended
BBest Western·Best Western Rewards·Hotels
44 rooms· Check-in 02:00 PM / out 11:00 AM
Family roomsLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceAll 53 facilities +
Review
Official

Best Western Plough and Harrow Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Birmingham becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Best Western Plough and Harrow Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. At Best Western Plough and Harrow Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Best Western Plough and Harrow Hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

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Guest scores & sentiment

From 284 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff and breakfast. Complaints focus on aging facilities, lack of elevator causing luggage issues, and occasional noise or temperature problems.

Dimension scores · cross-source

Location8.4
Rooms8.0
Value7.8
Service7.8
Cleanliness7.8
Facilities7.5
PraisedFriendly and helpful staff · Spacious and clean rooms · Good value for money · Convenient location
ComplaintsDated decor and facilities · Slow breakfast service and replenishment · Hidden fees or price discrepancies · Insufficient heating in rooms

KEYSuitable for those valuing service and breakfast. Not ideal for mobility-impaired guests due to no elevator.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located 1 mile from Birmingham city centre near the ICC. Guests rate the location highly (8.4) for its proximity to trams and shops.
diningWhat are the breakfast and dining options?
The Terrace Restaurant offers an excellent breakfast praised by guests. Partnerships with Deliveroo allow room delivery of local cuisine like curry or pizza.
familyIs this hotel suitable for families?
Yes, offering family rooms and kid meals. However, some extended wing rooms may be cold or damp, sofa beds are average, and Wi-Fi can be weak.
businessIs it convenient for business travelers?
Very convenient with easy parking and close city access. Business guests praise staff service, but note some rooms are far from the lobby without elevators.
coupleHow is the experience for couples?
Comfortable beds and friendly staff are highlights. However, aging facilities, occasional cleanliness issues, and cold rooms in some areas are noted complaints.
roomWhat are the room conditions and pros/cons?
Pros: Spacious, clean rooms with garden views (Room score: 8.0). Cons: Aging building, no elevator for luggage, and some rooms have noise or poor temperature control.
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