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The Westin Hapuna Beach Resort

★★★★·9.1/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
ClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningAll 91 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Westin Hapuna Beach Resort. Car hire offerings at the hotel enhance the ease of discovering Puako (HI). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Westin Hapuna Beach Resort with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. At The Westin Hapuna Beach Resort, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Westin Hapuna Beach Resort. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Westin Hapuna Beach Resort · 万豪银卡入住报告(2023年4月)

  • 无谈心无纪念日无三明治,提前两天app看直接升级ocean view,小银卡受宠若惊hhh 最后我们拿到的房间应该是Premier Ocean View High Floor,我不太确定
  • 只吃了两家,Meridia和Naupaka,这两家都是适合看日落的餐厅~sunset建议提前预约,味道嘛hmm我觉得都不咋地,后者性价比更高一些
  • 房间的大阳台我太太太喜欢了,有小沙发,还有一个吧台和两把吧台椅,真就是设计的很好,两个人在日落时分在阳台上对着海发呆,时间仿佛静止
  • Valet Parking和Self Parking一个价,服务很好很快,好评!前台回复message也很及时,我因为不满意房间连续看了两三间房,前台很有耐心,也及时让人来帮我们搬房间拿行李
2023-04-22

FrozenZ0717 · 2023-04-22 · Source ↗

The Westin Hapuna Beach Resort · 万豪钛金入住报告

  • 套房券被拒,房型被升级了,但是酒店大多数房间都是ocean view的
  • 海滩很不错,酒店位置距离最近的城镇20分钟距离,所以吃的不太方便
  • 游泳池什么的都很齐全
  • 房间不错,Westin的床品一直很好
2022-11-30

02hero · 2022-11-30 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the stunning Hapuna Beach, spacious rooms, and warm service, especially welcome amenities and breakfast. Complaints focus on parking fees, inconsistent room maintenance, rude staff interactions, and strict breakfast policies.

Dimension scores · cross-source

Location9.2
Cleanliness9.0
Facilities8.9
Surroundings8.8
Service8.6
Value8.0
PraisedStunning beach and views · Friendly and helpful staff · Spacious and comfortable rooms · Frequent complimentary upgrades
ComplaintsSome facilities are dated · High prices or inconsistent food quality · Expensive parking fees · Occasional hygiene or maintenance issues

KEYIdeal for beach lovers. Expect parking fees, verify room condition, and clarify breakfast perks to avoid disputes.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
Located directly on Hapuna Beach with stunning views (Environment score 8.8). Nearby golf courses and car hire available. Highly rated for location (9.2).
roomWhat are the features of the guest rooms?
Spacious and comfortable rooms (Facilities score 8.2) with private lanais, AC, flat-screen TV, and free toiletries. High cleanliness score (9.0), though some facilities may appear dated.
diningAre breakfast and dining options rich?
Breakfast is highly praised but policy enforcement varies. Guests can take a complimentary shuttle to Mauna Kea Beach Hotel. Room service, kid meals, and packed lunches are also available.
familyIs this hotel suitable for families?
Highly suitable. Pets allowed, with kids' play equipment, meals, and activity programs. Families love the beach and service, but watch out for pool construction noise and busy breakfast times.
coupleWhat are the advantages or notes for couples?
Couples often receive upgrades and welcome amenities. Enjoy romantic ocean-view lanais and spa services. Note potential breakfast quality fluctuations and parking fees.
serviceHow is the level of hotel service?
Service score is 8.6. Guests appreciate friendly staff and welcome amenities. Concierge and express check-in/out available. Some report rude front desk interactions, so patience is advised.
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