Name: The Oaksmere
Address: The Oaksmere Hotel, Rectory Road, Brome Nr. Eye, Suffolk, Eye, GB

04

Guest scores & sentiment

From 418 guest reviews · multi-source · as of 2026-07-06

Guests praise the beautiful grounds, friendly staff, and spa baths. Common complaints include room maintenance issues like dampness and faulty equipment, cramped spaces, noise, and slow service during peak dining hours.

Dimension scores · cross-source

Location9.0

Value8.0

Service8.0

Facilities7.5

Cleanliness7.4

Surroundings7.4

＋ PraisedBeautiful grounds · Romantic comfortable rooms · Delicious food · Friendly staff

－ ComplaintsOutdated/malfunctioning facilities · Poor room maintenance · Slow service response · Limited space in some rooms

KEYSuitable for those seeking ambiance and relaxation. Verify room details beforehand and expect potential maintenance issues.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?＋

Located in Brome near Diss, it offers easy access to Norwich and the Norfolk Broads within an hour's drive, perfect for outdoor adventures.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Beautiful grounds, friendly staff, comfortable spa baths, and good food. Cons: Dampness, faulty equipment, cramped/noisy rooms, and slow service during peak hours.

roomWhat are the highlights of the room facilities?＋

Rooms feature Hypnos beds, Nespresso machines, Sky HD TVs, and Elemis toiletries. Some rooms offer comfortable spa baths for a pampering stay.

dining酒店的餐饮服务怎么样？＋

The restaurant serves fresh seasonal meals on a terrace with garden views. While food quality is praised, some guests note slow service during peaks and high breakfast prices.

familyIs the hotel suitable for families? What child-friendly facilities are there?＋

Yes, it welcomes children with family rooms, kid meals, and outdoor play equipment. However, some guests noted inconsistent dining service and poor maintenance of some facilities.

coupleHow is the experience for couples?＋

Couples love the beautiful grounds and romantic rooms with spa baths. The Hypnos beds are highly rated, but watch out for potential maintenance issues like dampness or faulty equipment in some rooms.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)29 ㎡up to 4

We have two Suites which are located in the Victorian wing of the building and have free Wi-Fi and Smart TV. Our Suites have a rainfall shower.

Rates / book on FlyerTrip →

Junior Suite

1 × Extra-large double bed (Super-king size)25 ㎡up to 4

Junior suites are located in the Tudor wing of the building and have a free Wi-Fi and Smart TV. They feature a bed, reading lights. Junior Suites also have a bath and a shower.

Rates / book on FlyerTrip →

Deluxe King Room

1 × Queen bed22 ㎡up to 2

All of our Deluxe rooms are in the tudor wing of the building and have free Wi-Fi and Smart TV. Some Deluxe rooms have a walk in shower. Please be aware that due to the old nature of the building these rooms can have low beams and door frames.

Rates / book on FlyerTrip →

Executive King Room - Pet Friendly

1 × Extra-large double bed (Super-king size)22 ㎡up to 4

Our Executive rooms are in our Coach House with some in the Tudor wing of the building. These rooms have free Wi-Fi and Smart TV. One of these rooms has a wet room with full mobility access and level with the ground.

Rates / book on FlyerTrip →

F

Facilities · 63

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsHot tub/JacuzziParkingPets allowedTerracePrivate check-in/check-outShared lounge/TV areaAllergy-free roomKid mealsKids' outdoor play equipmentLower bathroom sinkOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningFood delivered to guest roomCCTV outside propertyAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredKey card accessBroadcast Live sport eventsInternet accessJapanese gardenExpress check-inOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on sitePrivate picnicsReception hallSecured parkingSelf parking (surcharge)Snack bar/deliTelevision in common areasVegetarian menu options availableWine release eventsFree wired internetGolfing on siteHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible

N

Nearby & map

DiningSights

1

Leaping Hare

Modern British

££

When the weather’s right, make a beeline for the lovely terrace of this beautiful 17th-century barn, which sits in a charming spot at the centre of a seven-acre vineyard, where there’s nothing but nature as far as the eye can see. Classically based cooking relies on well-sourced seasonal ingredients – many of which come from their own farm – and dishes are brought to the table by a charming team. The wine list includes a strong selection of classics and, of course, their own vintages too – plus the shop houses a plethora of goodies to take home.

18.0km

2

Watson and Walpole

Italian

£££

The residents of Framlingham are fortunate to have this lovely neighbourhood Italian where the team are charming, the décor is bright and the cooking is fresh and full of flavour. Plenty of pasta dishes sit alongside fish and meats from the wood-fired oven, while a strong plant-based selection ensures everyone in your party is catered for. A well-priced, all-Italian wine list is an added bonus, as is the value to be found on the 'Menu Fisso'. The same team run an ice cream shop and the Beviamo cocktail bar too, making Framlingham an even more enticing destination.

19.6km

3

McDonald's

Restaurant

Fast food

19.1km

1

2

3

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.