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The Island Gold Coast

★★★★·9.3/ 10Excellent
·Hotels
2016 renovated· 98 rooms· Check-in 02:00 PM / out 10:00 AM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 63 facilities +
Review
Official

At The Island Gold Coast, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by The Island Gold Coast simplify the organization of your excursions, tourist activities, and other adventures in Gold Coast. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Island Gold Coast also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and in-room video streaming to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Island Gold Coast, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar, nightclub and casino may prove to be just as entertaining as venturing out with your fellow adventurers. At The Island Gold Coast, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by visiting the hot tub situated precisely at the hotel. At The Island Gold Coast, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At The Island Gold Coast, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.

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Guest scores & sentiment

From 485 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, modern decor, and friendly staff, noting good value. Main complaints involve noise from the rooftop bar, slow elevators, and occasional hygiene issues at breakfast.

Dimension scores · cross-source

Location9.4
Surroundings9.4
Service9.1
Cleanliness9.0
Value8.8
Facilities8.6
PraisedPrime location · Friendly staff · Comfortable renovated rooms · Good amenities
ComplaintsRooftop bar noise · Shabby elevators/corridors · Poor pool maintenance · Poor soundproofing

KEYIdeal for those valuing location and vibe. Light sleepers should avoid rooms near the bar and allow time for elevators.

FAQ · grounded in hotel data & reviews

locationHow is the location and what facilities are nearby?
Located in the heart of Surfers Paradise near the Casino and Pacific Fair, with a location score of 9.4.
diningAre there rich dining and breakfast options?
Features Goldie restaurant, coffee shop, and rooftop bar. Some guests noted occasional hygiene issues or hidden fees at breakfast.
noiseIs it quiet at night? Any noise disturbances?
Noise from the rooftop bar and street may affect sleep. Sensitive guests should request high floors or rooms away from the bar.
serviceHow is the service quality?
Staff are praised for being friendly and professional, with a service dimension score of 9.1.
facilityWhat are the main facilities available?
Features outdoor pool, hot tub, gym, and free WiFi. Rooms have balconies with city or pool views. Facility score is 8.6.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 10:00. Express services and cashless payment are available.
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