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Heart and Soul Inn

★★★★★·8.9/ 10Recommended
·Inns
📍136 Mill Street West · Kingsville ↗
Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageParkingTerraceAll 26 facilities +
Review
04

Guest scores & sentiment

From 92 guest reviews · multi-source · as of 2026-07-19

Guests praised the renovated decor, comfortable beds, and location. Common complaints involved poor soundproofing, small rooms lacking amenities, and occasional issues with power outages or communication.

Dimension scores · cross-source

Cleanliness10.0
Service9.6
Facilities9.6
Value9.4
Location9.4
Rooms9.3
Surroundings9.2
Wi-Fi9.0
＋ PraisedConvenient walkable location near downtown and dining · Spotlessly clean with charming, home-like decor · Quiet neighborhood ideal for relaxation · Responsive communication with thoughtful welcome amenities
－ ComplaintsNo breakfast provided and lack of toasters in common areas · Some beds are too small, uncomfortable, or difficult for two guests · TVs are small with limited channel selection · Security cameras on private balconies raise privacy concerns

KEYSuitable for independent travelers seeking quiet. Note soundproofing, room size, and verify breakfast voucher availability.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?＋
Located in a quiet residential area, walkable to downtown. Parking has a surcharge or offsite discounts; no on-site staff assistance.
roomAre rooms well-equipped? Is there a desk or outlet?＋
Rooms feature en suite bathrooms, fans, and TVs. However, some guests noted small sizes, missing desks, or faulty outlets; inspect upon arrival.
diningDoes the hotel offer breakfast? How does it work?＋
No direct breakfast; uses a flexible voucher system requiring off-site redemption. Most accept this, but some rooms lack vouchers or toasters.
serviceWhat is the service level? Is there a front desk?＋
Service score is 9.6 with contactless check-in/out. However, some guests reported lack of on-site staff assistance and occasional communication gaps.
pros_consWhat are the main pros and cons?＋
Pros: Beautiful vintage decor, comfortable beds, quiet location, perfect cleanliness (10.0). Cons: Poor soundproofing, small rooms, occasional power outages, privacy concerns, and no children/pets allowed.
policyAre children and pets allowed?＋
Children and pets are not allowed. Check-in is after 16:00, check-out before 11:00. Luggage storage and non-smoking environment are provided.
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