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Santiago Palace Hotel

8.3/ 10Recommended
·Hotels
Offsite parking discounted rates availableFamily roomsParkingTerraceShared lounge/TV areaAllergy-free roomAll 36 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the new facilities, cleanliness, friendly staff, and tasty breakfast. Common complaints include poor soundproofing, missing AC/fridge in some rooms, bathroom privacy issues causing wet floors, limited breakfast seating, and parking difficulties.

Dimension scores · cross-source

Wi-Fi9.5
Service8.5
Cleanliness8.2
Location7.7
Rooms7.6
Value7.6
Facilities7.2
+ PraisedHigh cleanliness · Friendly staff · Good breakfast quality · Newer facilities
- ComplaintsPoor bathroom privacy (glass doors) · Poor soundproofing · No AC in some rooms · Early morning noise

KEYSuitable for budget travelers valuing hygiene and service. Noise-sensitive guests should be cautious; verify room amenities like AC/fridge and expect crowded breakfast seating.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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