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Grand Hotel des Bains Kempinski

★★★★★·9.4/ 10Excellent
KKempinski Hotels·GHA DISCOVERY·Hotels
1864 opened · 2010 renovated· 184 rooms· Check-in 03:00 PM / out 12:00 PM
ClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbySwimming poolFamily roomsAll 116 facilities +
Review
Official

Indulge in a rejuvenating experience at our spa, offering massages, body treatments, and facials. Maintain your fitness routine at the health club, indoor tennis courts, and outdoor pool. Enjoy international cuisine at one of our three restaurants, including Les Saisons, or order 24-hour room service. Unwind with a drink at the bar/lounge and savor the daily complimentary buffet breakfast (7 AM to 11 AM). Stay connected with complimentary Wi-Fi and take advantage of concierge services and babysitting (surcharge). Our 184 guest rooms offer fireplaces, heated floors, down comforters, premium bedding, flat-screen TVs, and private bathrooms with deep soaking bathtubs. The hotel also provides a 24-hour business center, limo service, express check-out, and complimentary train station pick-up. Self-parking is available (subject to charges). Located in the heart of the Engadin Valley, we're steps from Casino St. Moritz and near attractions such as the Signal Gondola, Ovaverva Pool and Spa, and San Karl St. Moritz-Bad Church.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional service, superior spa, and abundant breakfast, often exceeding 5-star expectations. Minor complaints involve transport errors, inconsistent dining service, room issues, and remote location.

Dimension scores · cross-source

Cleanliness9.7
Rooms9.6
Surroundings9.4
Facilities9.3
Service9.0
Location9.0
Value8.0
PraisedExceptional staff service · Rich and delicious breakfast · Excellent spa facilities · Personalized surprises
ComplaintsDated room facilities · Uncomfortable beds or poor soundproofing · Remote location with transport issues · Low ceilings or limited space in some rooms

KEYIdeal for service and spa seekers. Verify transport details, monitor dining service, and plan transit to town.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Rated 9.0 for location, it offers shuttle services and public transport ticket assistance, though some guests note limited evening transport options.
diningAre breakfast and dining options abundant?
Breakfast is praised as abundant and delicious. Multiple dining options include Michelin-starred Ca d´Oro and regional cuisine at Enoteca.
familyIs this hotel suitable for families with children?
Highly rated by families, offering kid meals, outdoor play equipment, and family rooms, with excellent overall service despite minor facility concerns.
coupleWhat special experiences or advantages are there for couples?
Couples praise the enthusiastic service, personalized surprises, and superior spa facilities, making it ideal for a luxurious relaxing stay.
roomWhat are the room conditions like regarding soundproofing and facilities?
Rooms score 9.6 for spaciousness and comfort, often with balconies. Some guests report noise issues or outdated facilities like missing USB ports.
serviceHow is the level of hotel service?
Service scores 9.0, with guests praising enthusiastic and professional staff. Minor complaints involve occasional transport errors and inconsistent dining service.
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