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The Imperial Hotel & Convention Centre Phitsanulok

★★★★·8.3/ 10Recommended
·Hotels
1995 opened · 2008 renovated· 296 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 94 facilities +
Review
Official

At The Imperial Hotel and Convention Centre Phitsanulok, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Phitsanulok with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Imperial Hotel and Convention Centre Phitsanulok. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Imperial Hotel and Convention Centre Phitsanulok. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in The Imperial Hotel and Convention Centre Phitsanulok incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Imperial Hotel and Convention Centre Phitsanulok, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At The Imperial Hotel and Convention Centre Phitsanulok, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation. At The Imperial Hotel and Convention Centre Phitsanulok, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At The Imperial Hotel and Convention Centre Phitsanulok, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 564 guest reviews · multi-source · as of 2026-07-04

Guests praise spacious rooms, excellent facilities, and friendly staff, valuing the cost-performance ratio. Common complaints include aging infrastructure, hard beds, unstable hot water, insufficient outlets, and poor Wi-Fi.

Dimension scores · cross-source

Surroundings8.2
Service8.1
Value7.9
Location7.9
Facilities7.9
Cleanliness7.9
Rooms7.3
PraisedSpacious and clean rooms · Excellent swimming pool · Friendly and helpful staff · Good value for money
ComplaintsAging facilities and decor · Hygiene issues (mold/stains) · Inconsistent breakfast quality · Noisy or faulty AC

KEYSuitable for those valuing space, facilities, and value. Expect aging hardware; soft-bed seekers should verify options and bring chargers.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
The location scores 7.9/10 with convenient transport. Car rental, shuttle, and discounted parking are available.
diningWhat dining options are available?
Diverse options include Thai at Laguna Café, Cantonese seafood at The Dragon Garden, Italian at Risotto Pizza Corner, and live music at the Lobby Bar.
familyIs this hotel suitable for families with children?
Highly recommended. Families praise spacious rooms, large pools, and value. Child meals and family rooms are available, though pool times may overlap with lessons.
coupleHow is the experience for couples?
Couples appreciate friendly staff, beautiful pools, and value. However, some note aging facilities, hot water issues, or AC noise.
roomHow are the room facilities and service?
Rooms are spacious (7.3) with friendly staff (8.1). Note: beds may be hard, outlets scarce, Wi-Fi weak, and hot water unstable.
facilityWhat leisure and fitness facilities are offered?
Features an outdoor pool, fitness center (surcharge), sauna, and nearby spa. Facilities score 7.9 but show signs of aging.
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