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Hotel Villa Letan

★★★★·8.7/ 10Recommended
·Hotels
Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 55 facilities +
Review
Official

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7:30 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. Dos Aguas Park - 0. 9 km / 0. 6 mi- Hospital de Tulum - 1. 3 km / 0. 8 mi- Cenote Calavera - 1. 8 km / 1. 1 mi- Temple of Doom - 1. 8 km / 1. 1 mi- Hunab Lifestyle Center - 2 km / 1. 3 mi- Tulum National Park - 2. 2 km / 1. 3 mi- Tulum Mayan Ruins - 3. 4 km / 2. 1 mi- Gran Cenote - 3. 7 km / 2. 3 mi- Casa del Cenote - 4 km / 2. 5 mi- Temple of the Frescoes - 4 km / 2. 5 mi- Temple of the Descending God - 4 km / 2. 5 mi- Tulum Beer Spa - 4. 8 km / 3 mi- Tulum Letters - 4. 8 km / 3 mi- Playa Ruinas - 3. 7 km / 2. 3 mi- SFER IK - 5 km / 3. 1 mi. The nearest airports are: Tulum Intl. Airport (TQO) - 41. 1 km / 25. 5 mi Cancun Intl. Airport (CUN) - 117. 9 km / 73. 2 mi The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).

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Guest scores & sentiment

From 207 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, cleanliness, and good breakfast. Common complaints include dated facilities, leaks, small rooms, lack of sockets, and poor WiFi. Location is remote.

Dimension scores · cross-source

Service8.0
Cleanliness8.0
Surroundings8.0
Facilities7.9
Value7.0
Location6.1
PraisedFriendly and helpful staff · Quiet and relaxing environment · Nice pool facilities · Abundant breakfast selection
ComplaintsSmall and dated rooms · Remote location requires a car · Noisy or faulty AC · Limited dining options

KEYSuitable for self-driving travelers seeking quiet. Expect dated facilities; verify AC/WiFi and bring chargers.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transportation convenient?
Located near Pula City Center and Airport, close to Brijuni National Park. However, it is remote with limited public transport, so driving is highly recommended.
diningHow is the breakfast? Are there many dining options?
Breakfast is highly praised for being abundant and tasty. The hotel has a restaurant and room service, though some guests noted limited variety at times.
serviceWhat is the staff attitude like?
Service scores 8.0. Guests consistently praise the staff for being friendly, professional, and helpful, making it a key highlight of the stay.
roomHow are the room size and facility condition?
Rooms are clean and comfortable but described as small with insufficient outlets. Facilities show signs of aging, including leaks, broken furniture, or AC issues.
facilityWhat leisure facilities does the hotel offer?
Offers an outdoor pool, tennis court, bike rentals, and a beauty center with massage, sauna, Jacuzzi, and solarium. The pool environment is particularly loved by couples and families.
businessIs it suitable for business trips? How is the internet?
While rooms are tidy and breakfast is good, unstable WiFi is a major pain point for business guests. Noise insulation and facility age are also concerns.
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