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The Empire Hotel Kowloon

★★★★·7.9/ 10Good
·Hotels
Check-in 02:00 PM / out 11:00 AM
Meeting roomsSwimming pool24-hour front deskBusiness centerLaundryLuggage storageAll 13 facilities +
Review
Overview · AI

The Empire Hotel Kowloon is a 4-star property in Kowloon, valued for its strategic location and transport links. Guests consistently commend the friendly staff, who often offer room upgrades and provide free mobile phones and WiFi. The breakfast selection is highlighted as varied and tasty. However, reviews note that rooms can be small and facilities somewhat dated, with occasional issues like odors, fixed AC temperatures, and bathroom drainage. Despite these drawbacks, the hotel remains popular for its service quality and convenience. It is well-suited for travelers prioritizing location and hospitality over spacious, modern rooms. Business and leisure guests who appreciate complimentary tech amenities and attentive service will find it appealing. Those sensitive to compact spaces or older fixtures should weigh these factors. The hotel balances strong service and location with some physical limitations, offering a practical stay for cost-conscious or service-focused visitors.

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Guest scores & sentiment

From 239 guest reviews · multi-source · as of 2026-07-01

Guests praise the prime TST location, convenient transport, and attentive staff offering upgrades. Breakfast is highly rated. Common complaints include very small rooms, outdated facilities, odors, poor AC control, and occasional hygiene issues.

Dimension scores · cross-source

Location8.1
Value7.5
Service7.5
Facilities7.2
Cleanliness7.2
PraisedExcellent location with nearby dining · Friendly staff attitude · Good value for money · Rooms are generally clean
ComplaintsUnstable WiFi connection · Small rooms and dated facilities · Hygiene concerns (hair, dirty fridge) · Rigid or slow front desk service

KEYSuitable for those prioritizing location and value. Expect small rooms; request higher floors or Club rooms for better experience.

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