FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

White Grass Ocean Resort & Spa

★★★★·9.3/ 10Excellent
·Resorts
📍White Grass · Tanna Island ↗
Offsite parking discounted rates availableFree beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsAll 69 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the lush grounds, serene atmosphere, and friendly staff, making it a great base for Tanna. Complaints focus on dated rooms lacking AC, occasional hygiene issues like pests, and high prices for food and tours.

Dimension scores · cross-source

Location9.3
Rooms8.9
Service8.8
Cleanliness8.8
Facilities8.4
Surroundings8.4
Value7.8
Wi-Fi7.4
＋ PraisedStunning scenery and gardens · Friendly and helpful staff · Great snorkeling and volcano tours · Excellent and varied breakfast
－ ComplaintsSome tours lack value or accuracy · Limited food options and high prices · Unreliable WiFi signal · Room maintenance issues or uncomfortable mattresses

KEYIdeal for nature lovers and explorers. Manage expectations for room hardware, bring insect repellent, and compare tour prices beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
The location scores 9.3/10, praised for being near the airport and serving as an ideal base for exploring Tanna.
diningWhat is the quality and variety of the dining options?＋
Breakfast is highly rated, but food prices are considered high with limited choices, affecting overall value.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples, who praise the stunning ocean views, sunsets, and tropical gardens for a romantic getaway.
familyIs it convenient for families with children? What facilities are available?＋
Children are welcome with family rooms and kid meals. Families appreciate adventure tours, though some facilities are dated.
roomWhat are the room facilities like? Is there air conditioning?＋
Rooms score 8.9, but many guests note dated facilities and lack of AC. Mosquitoes are also reported, so check climate control needs.
serviceIs the service attitude good?＋
Service scores 8.8 with generally friendly staff, though isolated reports of rude behavior exist, making experiences variable.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →