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Pennyhill Park Hotel and Spa

★★★★★·9.1/ 10Excellent
·Resorts
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolLuggage storageExpress check-in/check-outAll 86 facilities +
Review
Official

Located between Ascot, Sunningdale and Wentworth and only 45 min from the centre of London, the hotel is set back from the main road, reachable along an impressive driveway lined with Rhododendrons. Picturesque within 123 acres of rolling Surrey parkland lays this elegant country house hotel accompanied by the UK's most excellent spa offering everything from tennis, unmatchable five-star spa breaks and treatments to its own golf course, to fine wines, superb dining and impeccable service. All rooms and suites are individually designed and styled so that no two are the same. It is individuality that sets this hotel apart. Amenities include en suite, hair dryer, satellite television, direct dial telephone, tea and coffee making facilities and Internet (fees may apply). The Spa, recently voted "England's leading spa resort", has 21 perfect balancing, five-star therapy rooms, a sensory relaxation lounge and a private VIP Suite so you can join friends. The ultimate mental and physical retreat from the outside world, The Spa has the most advanced thermal sequencing experience in the UK. Eight indoor and outdoor swimming pools, including a ballroom swimming pool with underwater music, hot tubs and hydrotherapy alongside Thermal Heaven with its herbal saunas, laconium, tepidarium, ice cave and aromatic schnapps steam room.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service, outstanding spa facilities, and luxurious rooms, often noting upgrades. Complaints focus on noise issues, steep accessibility slopes, missing room amenities like fridges, and occasional check-in guidance gaps.

Dimension scores · cross-source

Cleanliness9.4
Facilities9.3
Surroundings9.2
Service9.0
Location9.0
Value8.0
PraisedExceptional service · Top-tier spa · Spacious rooms · Frequent upgrades
ComplaintsHigh cost · Maintenance issues · Inconsistent breakfast · Noise issues

KEYIdeal for spa lovers valuing service. Guests with mobility issues should note external slopes; light sleepers should verify room location.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Nestled in 123 acres of parkland with an environment score of 9.2. While quiet, it offers concierge and shuttle services for easy access, scoring 9.0 for location.
diningWhat are the highlights of the dining options?
Dining scores over 9.0. The Michelin-starred Latymer offers tasting menus, while Hillfield focuses on local 'Farm to Fork' produce, catering to both fine and casual dining needs.
spaWhat makes the spa facilities special?
With a facility score of 9.3, the spa features 8 pools including a unique ballroom with underwater music, plus saunas, steam rooms, and massage services, highly praised for relaxation.
roomHow are the comfort and facilities of the guest rooms?
Rooms score 9.4 with luxurious decor and modern bathrooms. However, some guests reported noise issues or missing basics like fridges, so specify quiet preferences when booking.
serviceWhat is the level of service?
Service scores 9.0, with guests praising enthusiastic, professional staff and personalized care, often receiving upgrades. Despite minor check-in guidance issues, the 99% recommendation rate reflects high satisfaction.
familyIs this hotel suitable for families?
While pets are allowed and family-friendly, some families noted poor soundproofing and limited capacity in specific restaurants for large groups. Confirm room quietness and dining arrangements in advance.
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