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HARRIS Resort Batam Waterfront

★★★★·8.4/ 10Recommended
·Resorts
2002 opened · 2018 renovated· 250 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 72 facilities +
Review
Official

Located on the west coast of Batam Island, HARRIS Resort Waterfront offers stunning panoramic views directly overlooking the Singapore Strait. Its strategic location provides easy access, just a 20-minute drive from Sekupang Ferry Terminal and 45 minutes from the airport, making this resort the perfect choice for holidays and business trips. The accommodation is designed for maximum comfort, providing a variety of room types to suit your needs. From rooms with bunk beds ideal for families or groups of friends, to suites equipped with dining areas for flexibility. Some rooms also offer terraces or balconies just steps from the beach or overlooking the pool, providing a relaxing and enjoyable holiday atmosphere. The 100 m² swimming pool is the main recreational centre, ideal for swimming or relaxing. Various exciting activities such as roller ball, floating mattresses, and a rain pool add to the fun. There is also a special baby pool that is safe for children, ensuring that every member of the family can enjoy their time comfortably. The culinary options at this resort are diverse and appetising. HARRIS Cafe serves delicious dishes throughout the day, Harrisimo Pizza offers authentic Italian flavours, while the Juice Bar offers refreshing healthy drinks. Additional facilities such as H'Spa for relaxation treatments and a fully equipped gym to keep fit during your stay add to the comfort of your stay. Dino Kids Club provides a variety of fun activities for children, allowing parents to relax with peace of mind. For those who need space for business or social events, there are meeting rooms that can be tailored to your needs, creating a professional and comfortable atmosphere. HARRIS Resort Waterfront Batam ensures that every moment in Batam is a memorable and joyful experience.

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Guest scores & sentiment

From 763 guest reviews · multi-source · as of 2026-07-03

Guests praise friendly staff, spacious rooms, and diverse breakfast/pools. Common complaints include aging facilities, poor maintenance, remote location, and limited nearby dining.

Dimension scores · cross-source

Service8.7
Value8.1
Cleanliness8.0
Facilities7.9
Rooms7.7
Surroundings7.6
Location7.0
PraisedFriendly and attentive staff · Rich pool and kids' activities · Spacious and comfortable rooms · Varied breakfast selection
ComplaintsAging and worn-out facilities · Remote location · Hygiene concerns (towels/bedding) · Limited dining options

KEYSuitable for families seeking relaxation; accept aging facilities and remote location.

FAQ · grounded in hotel data & reviews

locationIs the hotel remote? Is dining convenient nearby?
Yes, it is remote with limited nearby dining; rely on hotel restaurants or taxis. The resort offers 24-hour room service and multiple on-site dining options like Harris Café.
familyIs this hotel suitable for families? What kid-friendly facilities are there?
Highly recommended. Features outdoor pools, kids' club, and foam parties. Families praise spacious rooms and birthday surprises, with a 99% recommendation rate.
serviceHow is the staff service? Are there any special services?
Service scores 8.7/10. Guests consistently praise the warm and attentive staff, who often provide thoughtful touches like birthday surprises and anniversary decorations.
roomHow are the room size and view?
Rooms are generally spacious with private balconies overlooking the Singapore Strait. While some note aging facilities, most find them clean and great for relaxing.
diningAre there many breakfast options? What other dining choices are available?
Breakfast is varied and well-reviewed. On-site options include Harris Café, Sport Bar, HARISSIMO (Italian), a coffee shop, and 24-hour room service.
pros_consWhat are the main pros and cons of staying here?
Pros: Friendly staff, spacious rooms, rich breakfast, fun pools. Cons: Aging facilities, poor maintenance in some areas, remote location, and limited nearby dining.
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