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Mercure Miyagi Zao Resort & Spa

★★★·8.3/ 10Recommended
·Hotels
2024 renovated· 312 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleAir conditioningFamily roomsLift / ElevatorAll 49 facilities +
Review
Official

Mercure Miyagi Zao Resort & Spa provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Throughout the day, engage in the entertaining activities available at Mercure Miyagi Zao Resort & Spa. Unwind effortlessly each day by exploring the sauna, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment.

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Guest scores & sentiment

From 312 guest reviews · multi-source · as of 2026-07-09

Guests praise the all-inclusive dining, free lounge, and spacious onsen for great value. Criticisms focus on outdated rooms, poor soundproofing, crowding, and remote location requiring a car.

Dimension scores · cross-source

Facilities8.4
Cleanliness8.1
Location8.0
Service7.9
Surroundings7.6
Value6.7
PraisedHigh value dining/unlimited drinks · Rich and delicious breakfast · Spacious rooms/comfortable hot springs · Good family/kids facilities
ComplaintsOutdated facilities/decor · Cleanliness issues/dust/stains · Poor shower pressure/hard to adjust temp · Crowding/long waits during peaks

KEYSuitable for self-driving families valuing dining/spa. Note: facilities are dated, noise exists, and transport is limited without a car.

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