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The Ritz-Carlton, Astana

★★★★★·9.4/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningAll 89 facilities +
Review
Property information · Agoda

The Ritz-Carlton, Astana provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Ritz-Carlton, Astana as breakfast is made available for you on the premises. Visitors staying at The Ritz-Carlton, Astana have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 456 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional service, luxurious rooms, and views. Complaints focus on slow breakfast service, AC issues, rigid check-in, and minor hygiene lapses.

Dimension scores · cross-source

Location10.0
Cleanliness9.9
Surroundings9.6
Service9.5
Facilities9.5
Value9.4
+ PraisedEnthusiastic and professional staff · Spacious, comfortable rooms with good facilities · High-quality and diverse breakfast · Modern and aesthetic hotel design
- ComplaintsSlow or poor restaurant service · High dining prices · Excessive security measures · Booking errors or room flaws

KEYIdeal for luxury seekers. Avoid breakfast peaks, verify AC, and expect rigid procedures.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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