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Chalet Motel

9.0/ 10Recommended
·Motels
Offsite parking discounted rates availableAir conditioningLuggage storageExpress check-in/check-outFax/photocopyingParkingAll 38 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the retro charm, prime location, and friendly staff, noting good value. Main complaints focus on extremely small rooms and bathrooms, dated facilities, and simple grab-and-go breakfast.

Dimension scores · cross-source

Service9.7
Location9.5
Wi-Fi9.3
Value8.8
Cleanliness8.8
Rooms8.7
Facilities8.3
PraisedGreat location · Friendly staff · Cozy retro vibe · Good value
ComplaintsSmall room size · Tiny bathroom · Outdated facilities · Slow hot water

KEYIdeal for solo/couple short stays valuing location and charm. Not recommended for those needing spacious rooms or hearty breakfasts.

FAQ · grounded in hotel data & reviews

locationHow is the location of Chalet Motel? Is it convenient?
Located in Custer near Mount Rushmore, it scores 9.5 for location. Guests praise its walkability to town, shops, and restaurants.
pros_consWhat are the main pros and cons of this hotel?
Pros: Retro charm, great value, friendly staff, and prime location. Cons: Extremely small rooms/bathrooms, dated facilities, and simple grab-and-go breakfast only.
serviceHow is the service quality at the hotel?
Service scores 9.7. Guests consistently highlight the friendly, helpful staff and attentive hosts as a key positive aspect of their stay.
roomWhat is the size and condition of the rooms?
Rooms have AC, TV, and private baths, some with patios. However, guests note extremely small spaces, dated facilities, and potential odors or noise.
diningWhat is the breakfast situation?
Breakfast is simple grab-and-go style. While some guests appreciate the convenience, others find it basic and lacking in variety or hot options.
coupleIs it suitable for couples?
Suitable for couples seeking a short retreat. Couples praise the cozy retro vibe and location, but note the extremely small rooms and bathrooms can feel cramped.
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