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Caserón Baruca

8.7/ 10Recommended
·Apartments
Family roomsBBQ facilitiesLift / ElevatorFacilities for disabled guestsPets allowedTerraceAll 51 facilities +
Review
Official

The hotel is located in the centre of Phuket's entertainment area, 8 minutes' walk from the famous Patong Beach. Its location is very convenient with many leisure activities nearby, including a major shopping centre. Various restaurants are in the immediate proximity of the hotel, which is some 800 m from links to the local public transport network and 1. 5 km away from the bus station. Phuket International Airport is approximately 43 km away from the establishment. Guests can experience the original, modern design and outstanding quality services which the hotel prides itself on. They can also take advantage of the beautiful white sandy beach with crystal-clear waters, shopping attractions and a wonderful night life, all of which are located nearby. In addition to a lobby area with 24-hour reception and check-out services, hotel safe and lift access to the upper floors, facilities available to guests at this 60-room family-friendly spa complex include a café, bar, restaurant and wireless Internet access (fees apply). Furthermore, PCs are provided for free Internet access on the ground floor. Guests can take advantage of the room service while those arriving by car may leave their vehicles in the hotel car park for an extra charge. All of the rooms are air-conditioned and fully equipped with a telephone, cable TV, safe, fridge, minibar, private balcony and a floor-to-ceiling glass door. In addition to an en suite bathroom with a hot water shower, further in-room amenities include Internet access and a double or king-size bed.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the stunning nature views, tranquility, and pet-friendly setup. However, complaints focus on uncomfortable beds (especially sofa beds), insufficient hot water, inconsistent cleaning details, and poor responsiveness from management via phone or messages.

Dimension scores · cross-source

Location9.2
Wi-Fi8.9
Facilities8.5
Cleanliness8.5
Rooms8.4
Value8.3
Service8.3
PraisedExcellent location, mountain views, and tranquil natural setting · Well-equipped, cozy apartments suitable for daily living · Family play areas and pet-friendly provisions · Reliable heating and convenient parking
ComplaintsPotholed and poorly maintained access ramp · Uncomfortable sofa-bed mattresses with noticeable springs · Short hot-water supply and poor shower drainage · Slow response from property owners via phone or messages

KEYIdeal for nature lovers and pet owners seeking tranquility. Avoid sofa beds if sensitive to sleep quality; expect self-service management with limited responsive support.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport?
Located in the heart of Ordesa y Monte Perdido National Park with stunning mountain views and a tranquility score of 9.2. Note that the access road condition is poor, so drive carefully.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. The property offers contactless check-in/check-out services and provides invoices upon request.
familyIs the hotel suitable for families or pets?
Yes, both children and pets are welcome. Facilities include outdoor playgrounds, pet bowls/baskets, and wheelchair accessibility. Facility scores rate 8.5, making it highly suitable for families and pet owners.
roomWhat are the room configurations and comfort levels like?
Each floor features unique nature-themed decor with kitchenettes, seating areas, and linens. Room scores average 8.4, though some sofa beds are firm and bathrooms lack shower screens, causing water accumulation.
serviceHow is the service responsiveness?
Service scores 8.3. While tour desks and contactless options are available, guests report very slow or unanswered phone/message responses when issues arise.
diningDoes the hotel provide dining or kitchen facilities?
Apartments feature fully functional kitchenettes, plus BBQ facilities and a terrace in common areas. Self-catering is convenient, though some units may lack cutlery or need microwave cleaning checks.
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