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Oakwood Hotel & Apartments Grand Batam

★★★★·9.4/ 10Excellent
OOakwood·Ascott Star Rewards·Hotels
2024 opened· 217 rooms· Check-in 03:00 PM / out 12:00 PM
24-hour front deskFree WiFiDesignated smoking areaNo accessible shuttleElevatorChange of towels (on request)All 11 facilities +
Review
Official

Experience contemporary living at Oakwood Hotel & Apartments Grand Batam, perfectly situated on Jalan Pembangunan, at the heart of the city's bustling business district. Our prime location offers immediate access to Grand Batam Mall, ensuring that premier shopping, diverse dining, and entertainment options are always within easy reach. The surrounding area places you at the heart of all activity, and you will find yourself just moments away from the renowned A2 Food Court, a local favourite for authentic culinary delights. This makes us an ideal choice for both business and leisure travellers. Our 217 thoughtfully appointed accommodations offer a comfortable, welcoming atmosphere. Our selection ranges from stylish executive rooms, ideal for shorter stays, to expansive two-bedroom apartments, perfect for families or extended visits. Apartments include a fully equipped modern kitchen, allowing you to prepare your own meals, and all units offer an en-suite bathroom. Enjoy the comfort of central air conditioning, the practicality of a steam iron and ironing board, and seamless connectivity, all of which ensure a true home away from home. Beyond your private space, Oakwood Hotel & Apartments Grand Batam provides a comprehensive array of exclusive facilities and services to enrich your stay. Take a refreshing dip in our stunning Banyan Swimming Pool, an infinity pool offering a tranquil escape. Maintain your fitness routine at our well-equipped gymnasium. For dining, Oak Bistro serves a delightful selection of comfort foods throughout the day. For corporate gatherings, our elegant Grand Maple Ballroom and dedicated meeting rooms are perfectly equipped for productive discussions and celebrations. We ensure a seamless and secure residential experience. Our commitment to your comfort is supported by a 24-hour reception, 24-hour security with CCTV surveillance, and dedicated daily housekeeping services. Additional conveniences include secure car parking, daily breakfast, room service, and convenient airport transfer services. We strive to create a reliable and familiar environment where every guest feels truly at ease, blending the comforts of home with the services of a premium hotel.

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Guest scores & sentiment

From 598 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime mall location, modern clean rooms, and friendly staff. Main complaints involve inconsistent F&B quality, occasional facility issues like AC or shower temperature, and minor service lapses.

Dimension scores · cross-source

Location9.8
Surroundings9.8
Cleanliness9.6
Service9.5
Value9.3
Facilities9.3
PraisedPrime location next to mall · Attentive and friendly staff · Clean and spacious rooms · Frequent upgrades and surprises
ComplaintsChaotic breakfast service during peaks · Facility glitches or wear · Booking discrepancies · Inconsistent food quality

KEYIdeal for shoppers and families. Note F&B options and check specific room maintenance.

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