FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Holiday Inn Express Hotel and Suites Lake Charles by IHG

★★★·8.3/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
📍402 North Martin Luther King Highway · Lake Charles ↗
📞+13374916600·Official site ↗
2001-10-22 opened· 81 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolSafety deposit boxFax/photocopyingAll 35 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring safety deposit boxes are available to cater to your requirements. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Inn Express Hotel and Suites Lake Charles By IHG. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Holiday Inn Express Hotel and Suites Lake Charles By IHG provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to spa. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 100 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly staff, spacious clean rooms, and varied complimentary breakfast. The convenient I-10 location and free parking are also highlighted. Main drawbacks include musty odors in some rooms and hallways, questionable hygiene of upright breakfast utensils, occasional AC noise or plumbing issues, and unreliable Wi-Fi. Overall, it offers solid value with minor maintenance inconsistencies.

Dimension scores · cross-source

Service8.2
Cleanliness8.2
Facilities7.8
Value7.6
Location7.5
＋ PraisedFriendly and professional front desk service · Spacious rooms with comfortable beds · Abundant and delicious breakfast · Clean and bright overall environment
－ ComplaintsMusty smell in some rooms · Poor hygiene or pests in个别 rooms · Poor soundproofing in some rooms · Small bathroom facilities

KEYIdeal for road trippers and families. Report musty odors immediately for a room change, verify Wi-Fi reliability before business trips, and note that breakfast utensil storage may bother sensitive guests.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Located near Interstate 10 with free parking, close to casinos and attractions. However, some business guests noted concerns about the surrounding area's safety at night.
diningWhat are the highlights of the breakfast? How is the hygiene?＋
Offers a varied complimentary buffet praised by guests. However, some reviews question the hygiene of upright utensil storage, so please check cleanliness.
roomAre the rooms well-equipped? Is there an odor issue?＋
Rooms are spacious, clean, and updated with microwaves and fridges. However, some guests reported musty odors in rooms/hallways and occasional AC noise.
serviceHow is the staff service attitude?＋
Friendly and professional staff are a major highlight, consistently praised across all traveler types. The service dimension scores 8.2 out of 10.
facilityWhat leisure and fitness facilities are available?＋
Features an outdoor pool, hot tub, and fitness center (surcharge). The pool has a fence and shallow end. Note: some reviews mentioned bathroom hygiene corners.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 12:00. Children are allowed, but pets are not permitted. Front desk has limited hours, so plan arrival accordingly.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →