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Portom International Hokkaido

★★★★★·9.4/ 10Excellent
·Hotels
2020 opened· 171 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
Official

Portom International Hokkaido provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Sapporo. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Portom International Hokkaido as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Portom International Hokkaido. Unwind and conclude each day delightfully by stopping by spa and sauna, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 564 guest reviews · multi-source · as of 2026-07-04

Guests praise the convenient international terminal location, spacious rooms, comfortable bedding, and serene atmosphere. The onsen, gym, and service are highly rated. Main drawbacks include high prices, limited dining options at times, and distance from the domestic terminal.

Dimension scores · cross-source

Cleanliness9.8
Service9.7
Location9.6
Facilities9.6
Surroundings9.6
Value9.2
PraisedLuxury and cleanliness · Attentive service · Direct airport access · Hot spring and facilities
ComplaintsLong walk from domestic terminal · High price · Quiet public areas · Flight noise disturbance

KEYIdeal for transit or luxury seekers. Check restaurant hours and allow extra walking time from the domestic terminal.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it close to the airport?
Located directly inside New Chitose Airport's international terminal for ultimate convenience. However, note that it is a long walk from the domestic terminal.
diningAre there diverse dining options? Is there room service?
While a restaurant and coffee shop exist, guests report limited dinner options or frequent closures. Notably, there is no room service, so plan meals accordingly.
facilityWhat special facilities does the hotel offer? Is it good for relaxation?
Features high-quality onsen, a fitness center (surcharge), and sauna. With excellent soundproofing and a quiet environment, it is ideal for unwinding after flights.
roomHow are the rooms? Are the beds comfortable?
Rooms are spacious and modern with excellent bedding. Cleanliness scores 9.8, and all rooms are non-smoking with air conditioning and soundproofing for comfort.
familyIs it convenient for families with children? Are family rooms available?
Children are welcome with specific perks. However, connecting rooms are scarce, often requiring two separate bookings. Breakfast is not included in the room rate.
serviceHow is the level of service?
Service is highly praised with a 9.7 score. Staff are professional and welcoming, offering concierge services and strict hygiene protocols including room disinfection.
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