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Palace Hotel Tokyo

★★★★★·9.4/ 10Excellent
·Hotels
📍Chiyoda-ku Marunouchi 1-1-1 · Tokyo ↗
📞+81332115218·Official site ↗
1961 opened · 2012 renovated· 284 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 51 facilities +
Review
Official

Palace Hotel Tokyo provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Palace Hotel Tokyo have a balcony or terrace incorporated into the room design. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Start your day stress-free at Palace Hotel Tokyo as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Throughout the day, engage in the entertaining activities available at Palace Hotel Tokyo. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime Imperial Palace location, spacious rooms with balconies, and anticipatory service. Dining is highly rated. Minor complaints include aging facilities, slow booking responses, occasional service lapses, and noise.

Dimension scores · cross-source

Location9.8
Cleanliness9.8
Surroundings9.8
Facilities9.5
Rooms9.3
Service9.3
Value8.4
＋ PraisedPrime location with stunning views · Exceptional and attentive service · Spacious and comfortable rooms · Excellent and varied breakfast
－ ComplaintsCramped layout in some rooms · Repetitive breakfast menu · Minor cleaning oversights · Some rooms too small for families

KEYIdeal for those valuing service, views, and dining. Book via official channels for efficiency. Note potential noise and facility age.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Located in Marunouchi near the Imperial Palace and Tokyo Station, with easy access to Ginza and Akihabara. It scores 9.8/10 for location.
diningAre there diverse dining options? How is breakfast?＋
Features 7 restaurants serving Japanese, French, and international cuisine. Breakfast is highly praised by couples and families, though some note occasional menu repetition.
roomAre the rooms spacious? What are the notable features?＋
Spacious rooms often feature balconies with Imperial Palace views. Equipped with LCD TVs, Blu-ray players, and spa-like bathrooms. Room score is 9.3.
serviceWhat is the level of service at the hotel?＋
Service scores 9.3/10 for being anticipatory and attentive. However, some guests report slow booking responses and occasional service lapses or noise.
familyIs it suitable for families with children? Are there kids' facilities?＋
Children are allowed, and supervised activities are available. Families praise the service and views, but some find certain rooms tight for large groups.
businessIs this hotel convenient for business travelers?＋
Ideal for business due to its Marunouchi location near Tokyo Station. Business guests appreciate the professional service, though some noted abrupt staff behavior during events.
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