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Viejas Casino & Willows Hotel

Name: Viejas Casino & Willows Hotel
Address: 5000 Willows Road, Alpine, US

★★★★·9.2/ 10Excellent

·Resorts

📍5000 Willows Road · Alpine ↗

📞+16194455400

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 71 facilities +

Review

Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a steam room or a 24-hour fitness center. This resort also features concierge services, an arcade/game room, and shopping on site. Hop aboard the complimentary shuttle and get to the casino or shopping center in no time. Enjoy international cuisine at The Cafe, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Guest scores & sentiment

From 440 guest reviews · multi-source · as of 2026-07-11

Guests praise the luxurious ambiance, spacious clean rooms, extensive amenities, and friendly staff, noting good value. Common complaints include inconsistent housekeeping, casino smoke odor, unfulfilled room requests, and maintenance issues.

Dimension scores · cross-source

Cleanliness9.3

Service9.1

Facilities9.1

Location8.8

Value8.7

＋ PraisedFriendly and helpful staff · Clean and comfortable rooms · Good casino experience · Variety of dining options

－ ComplaintsHidden resort fees · Construction noise and closed facilities · Hot water issues · Pervasive smoke

KEYSuitable for leisure travelers seeking comfort, gaming, or spa. Verify room types in advance; sensitive to smoke should note casino policies.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Signature Suite King - Adult Only 21+ (Willows Hotel)

1 × Extra-large double bed (Super-king size)56 ㎡up to 3

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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Deluxe 2 Queens - Adult Only 21+ (Viejas Hotel)

2 × Queen bed37 ㎡up to 4

A flat-screen cable TV, seating area with a sofa, and iPod docking station are featured in this room. A small fridge and coffee-making facilities are provided.

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Deluxe King - Adult Only 21+ (Viejas Hotel)

1 × Extra-large double bed (Super-king size)35 ㎡up to 2

A flat-screen cable TV, seating area with a sofa, and iPod docking station are featured in this room. A small fridge and coffee-making facilities are provided.

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Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

1 × King bedup to 2

1 King BedOverlooking the pool Layout - Separate sitting areaInternet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - LCD television with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Climate-controlled heating and air conditioningEco-friendly - Recycling bin and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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45.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Viejas Casino & Willows Hotel

Guest scores & sentiment

Room types · 4

Signature Suite King - Adult Only 21+ (Willows Hotel)

Deluxe 2 Queens - Adult Only 21+ (Viejas Hotel)

Deluxe King - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Facilities · 71

Nearby & map