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Hawks Cay Resort

★★★★·8.5/ 10Recommended
·Hotels
Check-in 4:00 PM / out 11:00 AM
Arcade/game roomBoat tours on siteExpress check-outFirepitFish cleaning tableFitness facilitiesAll 73 facilities +
Review
Official

Nestled on Duck Key in the heart of the Florida Keys, this stunning resort offers a picture-perfect setting between the Atlantic Ocean and the Gulf of Mexico. Guests enjoy easy access to Key West and are just 13 km from Marathon Airport. The resort features beautifully appointed guest rooms and suites, each adorned with classic West Indies island decor, offering a luxurious and tropical ambiance. Modern amenities ensure comfort and convenience. A wide array of leisure, dining, and recreational facilities awaits, complemented by an engaging entertainment program. Check-in age is 21 and up. A daily resort fee of $50 ($56. 25 with tax) is payable upon arrival.

04

Guest scores & sentiment

From 318 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional staff hospitality and beautiful grounds, often highlighting personalized service. Common complaints include high prices, mediocre food value, facility maintenance issues (pools, elevators), limited nightlife, and check-in delays.

Dimension scores · cross-source

Location9.2
Cleanliness8.4
Facilities8.3
Surroundings8.2
Service7.8
Value7.4
PraisedBeautiful location and scenery · Rich family-friendly amenities · Excellent dolphin interaction · Generally friendly staff
ComplaintsLow value for money, expensive food · Outdated or missing villa amenities · Slow room service response · Poor soundproofing

KEYIdeal for those valuing service and nature. Expect higher costs and some wear; verify room status early and manage expectations for dining and nightlife.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?
With a location score of 9.2, it sits on a private beach with 5 pools and gardens. Guests highly praise the beautiful scenery and superior location.
serviceWhat is the service level like? Are there recommended staff members?
Service scores 7.8. Guests highly praise personalized care, frequently mentioning staff like Bob, Melissa, and Simon for enhancing the experience.
diningWhat are the dining options and value for money?
Features 6 restaurants, cafes, and bars with buffet breakfast. While quality is good, guests note high prices and poor value, so check costs beforehand.
familyIs this hotel suitable for families with children?
Despite amenities like pools and arcades, the policy states 'children not allowed'. Some families also noted crowded pools and aging facilities.
coupleHow is the experience for couples?
Couples love the romantic adult pool and staff like Karen. However, some rooms have AC noise or aging fixtures, so verify room condition when booking.
businessIs it comfortable for business travelers?
Business guests appreciate seamless check-in, spacious clean rooms, and excellent service. It has a business center and meeting spaces, though some rooms need renovation.
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