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Marbella Place Anyer by Jayakarta

★★★★·7.7/ 10Good
·Hotels
📍Jl. Raya Karang Bolong Km. 135, Desa Bandulu, Anyer, Banten, 42166 · Anyer ↗
NightclubMeeting roomsFitness facilitiesFull-service spa24-hour front deskGardenAll 27 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests appreciate the vast size, spacious apartment-style rooms, and sea/pool views with generally friendly service. However, frequent complaints cite aging facilities, poor maintenance (AC leaks, hot water issues), cleanliness gaps, and noise, lowering perceived value.

Dimension scores · cross-source

Surroundings8.4
Facilities7.2
Cleanliness7.0
Location7.0
Service6.1
Value5.0
＋ PraisedHuge child-friendly pool · Spacious apartment-style rooms · Friendly staff service · Rich beach activities
－ ComplaintsAged and outdated facilities · AC malfunctions or poor cooling · Poor hygiene and stains · Water quality issues

KEYSuitable for families seeking space on a budget. Manage expectations regarding aging hardware; inspect room facilities and noise levels upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?＋
Located in Anyer with excellent sea views and a private beach, scoring 8.4 for environment. It offers a serene coastal atmosphere with convenient access to surroundings.
roomWhat are the features of the room layout and facilities?＋
Rooms feature spacious apartment-style layouts with private balconies and free Wi-Fi. While facility scores are 7.2, some guests report maintenance issues like AC leaks, so check equipment upon arrival.
diningWhat dining options are available?＋
Dining includes a seafood terrace, coffee shop, bar, and 24-hour room service. Breakfast receives high praise from families and couples, though aging facilities may occasionally impact the experience.
facilityWhat leisure and fitness facilities does the hotel offer?＋
Facilities include two outdoor pools, a waterslide, full-service spa, fitness center, and nightclub. Families love the large pool and beach activities, but note occasional complaints about water quality and beach hygiene.
familyIs this hotel suitable for family trips?＋
Despite amenities like pools, the hotel explicitly states children are not allowed. Combined with aging facilities, cleanliness issues, and low value scores (5.0), it is not recommended for families.
businessIs it convenient for business travelers?＋
The hotel offers a 24-hour business center, meeting rooms, banquet halls, and free self-parking. With friendly service (score 6.1), it supports business needs well, though network stability should be verified.
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