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Hotel Fire & Ice

Name: Hotel Fire & Ice
Address: An der Skihalle 1, Neuss, NW, 41472, Neuss, DE

★★★★·9.0/ 10Recommended

·Hotels

📍An der Skihalle 1, Neuss, NW, 41472 · Neuss ↗

Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic soda bottlesFireplace in lobbyAll 73 facilities +

Review

Guest scores & sentiment

From 100 guest reviews · multi-source · as of 2026-07-19

Guests praise the Alpine theme, indoor ski access, cleanliness, and breakfast. Staff are generally friendly. Complaints focus on poor soundproofing, weak Wi-Fi, inconsistent dinner quality, high prices, and occasional service lapses.

Dimension scores · cross-source

Value9.0

Service9.0

Location8.0

＋ PraisedWell-equipped conference rooms suitable for business and team building · Abundant and high-quality breakfast · Spacious, clean rooms with comfortable bedding and relative quiet · Generally friendly, professional staff with efficient check-in/out

－ ComplaintsRemote location with limited nearby nightlife options · Inconsistent dinner/buffet quality and occasional slow replenishment · Weak WiFi signal in some rooms · Occasional unfriendly or indifferent staff at reception or restaurant

KEYIdeal for skiers and families. Choose rooms carefully for noise sensitivity; expect average dinner quality.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Suite

1 × Double bed / 1 × Bunk bed41 ㎡up to 4

1 Double Bed and 1 Twin Bunk Bed441 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Shower, bathrobes, and slippersPractical - Laptop-compatible safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomPremium Twin Room

Premium Twin Room

1 × Double bed26 ㎡up to 3

1 Double Bed280 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Shower, bathrobes, and slippersPractical - Laptop-compatible safe, phone, and highchair; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Baum Chalet, 1 Queen Bed, Garden View

1 × Queen Bed25 ㎡up to 2

1 Queen Bed269-sq-foot room with garden views Internet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Shower, bathrobes, and slippersPractical - Laptop-compatible safe, phone, and highchairComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - LED light bulbsNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Twin Room, 1 Twin Bed

1 × Twin bed24 ㎡up to 1

1 Twin Bed258 sq feet Internet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Shower, bathrobes, and slippersPractical - Desk, laptop-compatible safe, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - LED light bulbsSmoking And Non-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Anthony's Kitchen

Innovative, International · ★ Michelin

€€€€

Host and proprietor Anthony Sarpong runs an appealing restaurant-cum-cookery school. The Ghanaian-born chef is supported by a dedicated team, whose carefully considered dishes present a modern take on African culinary traditions. There are two set menus: "The Expedition" and the vegetarian "Green Journey", each available in a four-, five- or six-course format. Dishes such as "plantain, pear, savoy cabbage" or "suya kebab, fufu, peanut" are every bit as in tune with the times as the refined, stylish decor, the open kitchen and the easy-going atmosphere. The chefs serve the food themselves. Afte

9.6km

Zwanzig23 by Lukas Jakobi

Creative, Seasonal Cuisine · ★ Michelin

€€€€

In October 2023, Lukas Jakobi unveiled an interesting trendy and modern culinary concept in Düsseldorf's Bilk neighbourhood. The two set menus, dubbed "Vegan" and "Not vegan", each comprise nine creative courses. The dishes are stripped back to the essentials and made using excellent ingredients, the provenance of 80% of which is the region. "Taste the Waste", for example, demonstrates the restaurant's efforts to reduce waste through a variety of components and presents "leftovers" in a sophisticated culinary way. Fermented foods, soy sauces, garum and kombucha are all produced on site, along

9.8km

Agata's

Creative, Seasonal Cuisine · ★ Michelin

€€€€

The restaurant is known for its creative dishes, in which ingenuity, seasonality and international influences, as well as top-quality ingredients are successfully combined. The set menu comprises six to eight courses and also comes in a vegetarian version; on Wed and Thu, there is an additional four-course option. The extensive selection of international wines includes an impressive choice of Rieslings; astute recommendations come courtesy of the experienced and charming front-of-house team led by proprietress Agata Reul. An elegant yet warm and inviting interior, where modern design, earthy t

9.9km

Herzog von Burgund

Farm to table, Classic Cuisine

€€

First you admire the attractive exterior of this stylish townhouse. Then, inside, the impressive, heritage-protected staircase. The two dining spaces (Erftzimmer and Gartenzimmer) form a classically elegant setting – the paintings by Düsseldorf artist Markus Tollmann draw the eye. The menu has a seasonal focus, and Wiener schnitzel is a house speciality. Friendly and experienced waitstaff. Delightful outdoor seating: The terrace is a verdant oasis in the heart of the city!

3.9km

Spitzweg

student_food, german

€€€

This place has been serving up consistently good food for years – there's a reason why it attracts so many regulars. On the menu: seasonal, regional and international dishes. The sleek, modern decor boasting a bold red colour scheme and paintings on the walls is stylish. Friendly and professional service. The lively terrace set up on the pavement is a lovely place to sit. There is also an annexe for private events.

4.3km

Gasthaus Stappen

Seasonal Cuisine, International

€€

Steeped in tradition, this establishment is run with great dedication. Diners are drawn by the attentive service provided by the friendly and adept staff, as well as the excellent food. The regional cuisine is replete with international influences. The leafy terrace is delightful in summer. Ask about the wine tastings held in the wine shop. Tip: There are chic, modern guestrooms should you wish to stay overnight. N.B. card payment only.

8.1km

Lido Hafen

Modern Cuisine, Seasonal Cuisine

€€€€

The location in the MedienHafen (Media Harbour) is remarkable in its own right: the restaurant occupies a minimalist glass cube hovering over the water, accessible via a bridge. The dedicated owners are a husband-and-wife team, who some might know from the restaurants Fritz's Frau Franzi and Pink Pepper. Ramona Kriegel heads up the friendly and professional service team while Benjamin Kriegel prepares a modern set menu comprising five to seven courses. The chef takes pride in his ingredients, which are always in season and of the finest quality. Wine pairings available.

8.7km

Fleher Hof

Regional Cuisine

€€

A little out of the way, this traditional restaurant has a cosy interior, with all the charm of wood-panelled walls, old floorboards and wooden tables. Then there is the tasty cuisine, which includes flavoursome classics with a modern touch. Choose from the à la carte selection, or opt for one of the set menus ("Hof Menü", "Bistro Menü" or vegetarian). This pleasant restaurant is popular, so be sure to book in good time! N.B. Although finding a parking space may not be easy, it's definitely worth coming.

8.8km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Fire & Ice

Guest scores & sentiment

Room types · 4

Family Suite

Premium Twin Room

Baum Chalet, 1 Queen Bed, Garden View

Standard Twin Room, 1 Twin Bed

Facilities · 73

Nearby & map