FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Grand Inna Medan

★★★★·8.6/ 10Recommended
·Hotels
📍JL. Balai Kota No. 2 · Medan ↗
📞+88262688801·Official site ↗
1898 opened · 2017 renovated· 132 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxAll 43 facilities +
Review
Official

Grand Inna Medan offers top-notch services and amenities, ensuring guests experience utmost comfort.Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Grand Inna Medan. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Grand Inna Medan. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! Grand Inna Medan offers an assortment of culinary varieties featuring halal choices, catering to all tastes.

04

Guest scores & sentiment

From 491 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, spacious clean rooms, friendly staff, and extensive breakfast. Common complaints include outdated facilities, poor soundproofing causing traffic noise issues, and occasional hygiene or maintenance problems in specific rooms.

Dimension scores · cross-source

Surroundings9.4
Location9.0
Service8.4
Value8.0
Cleanliness8.0
Facilities7.8
Rooms5.6
＋ PraisedStrategic location · Friendly and professional staff · Spacious and clean rooms · Rich and tasty breakfast
－ ComplaintsOutdated facilities · Street noise · Hygiene issues · Breakfast supply issues

KEYSuitable for travelers prioritizing location and value. Request pool-view rooms to avoid street noise; expect older facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located with good transport access?＋
With a location score of 9.0, it is a 5-minute drive from Medan Train Station, near banks and shopping areas.
diningIs the breakfast selection abundant?＋
Guests praise the extensive breakfast including local Indonesian food, though some families note slow replenishment.
businessIs it suitable for business travel? Is there a business center?＋
While the location is excellent, some business guests noted the lack of a business center and unstable Wi-Fi.
familyAny recommendations or precautions for families with children?＋
It features a salt-water pool loved by families. However, some floors have outdated facilities and odors, so upgrading rooms is advised.
coupleHow is the experience for couples?＋
Couples appreciate the comfortable bedding and friendly staff, but should note that some rooms have poor soundproofing against street noise.
roomAre the rooms spacious? How is the cleanliness?＋
Rooms are generally spacious with a cleanliness score of 8.0, but some guests reported hygiene corners or low hot water pressure.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →