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Porta Hotel del Lago

★★★★★·9.0/ 10Excellent
·Resorts
📍2 Avenida 6-17 zona 2 · Panajachel ↗
📞+18004267866·Official site ↗
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureSwimming poolAll 88 facilities +
Review
Official

The Hampton Inn & Suites Leavenworth offers modern amenities and Bavarian-style decor, conveniently located near shopping and entertainment. Explore the city, hike in the Wenatchee National Forest, or ski nearby. Relax in your guest room with a clean Hampton bed®, 42-inch LCD flat-screen TV, ergonomic workspace, and free WiFi. Enjoy a microwave, mini-refrigerator, and select a studio suite for extra space and a sofa bed. Accessible rooms with enhanced clearances are available. Start your day with Hampton's free hot breakfast, available 6-10 AM daily. Grab a Hampton On the Run® Breakfast Bag if you're in a hurry, a snack from the 24-hour Suite Shop, or explore nearby restaurants. Maintain your fitness routine in our on-site fitness center, take a dip in the indoor pool and whirlpool, or unwind in the outdoor patio's hot tub. Host meetings or events in our 400 sq. ft. function room and utilize the business center with printing, copy, and fax services.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise lake views, friendly staff, and cleanliness. Food is generally well-received. Common complaints include lack of AC in some rooms, renovation noise, outdated facilities, and insufficient front desk guidance.

Dimension scores · cross-source

Location9.0
Cleanliness8.9
Surroundings8.8
Facilities8.7
Value8.5
Service8.1
＋ PraisedStunning lake views and prime location · Enthusiastic and attentive staff · Delicious and varied food options · Clean and comfortable rooms
－ ComplaintsLack of AC in some rooms causing heat · Aging facilities needing renovation · Inconsistent service standards · Construction noise disrupts sleep

KEYIdeal for lake view seekers. Confirm AC availability, avoid renovation zones, and check checkout times to align with breakfast.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient for transportation?＋
Located in Panajachel next to Lake Atitlán with excellent accessibility (Location score: 9.0). A paid shuttle service is available for convenient travel.
diningWhat dining options are available and how are they rated?＋
Features Cakchiquel and Tocoyal restaurants for local cuisine and Xocomil Bar. Dining quality is highly praised, especially breakfast.
familyIs this hotel suitable for families with children?＋
Yes, it welcomes children with a kids' club, meals, and play equipment. Families highly appreciate the lake views and attentive service.
coupleWhat are the highlights for couples staying here?＋
Couples love the stunning lake and volcano views, spacious clean rooms, and relaxing atmosphere, despite occasional renovation noise.
roomHow are the room facilities? Is there air conditioning?＋
Rooms are clean and comfortable (Cleanliness score: 8.9), but note that some lack AC and facilities may feel dated. Confirm AC availability when booking.
facilityWhat leisure and fitness facilities does the hotel offer?＋
Offers a heated pool, sauna, natural sulfur cold tub, gym (surcharge), and table tennis. Facilities score is 8.7.
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