Name: Hotel Emerald
Address: Bišće Polje BB, Mostar, Mostar, BA

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Guest scores & sentiment

From 219 guest reviews · multi-source · as of 2026-07-12

Guests praise the modern, clean rooms, comfortable beds, and friendly staff. Breakfast quality varies. Main complaints include remote location requiring a car, smoke/odors from the attached gas station, weak WiFi, and inconsistent cleaning or night service.

Dimension scores · cross-source

Service8.0

Cleanliness8.0

Location7.6

Value7.2

Facilities6.8

＋ PraisedNew and clean facilities · Friendly and helpful staff · Delicious and varied breakfast · Comfortable beds

－ ComplaintsRemote location requires car · Poor soundproofing or noise · Inconsistent service quality · Surrounding environment issues

KEYSuitable for drivers. Avoid if sensitive to smoke/odors; verify night service and pack toiletries.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Triple Room

1 × Twin bed / 1 × Sofa bed / 1 × Queen bed / 3 × Twin bed / 1 × Sofa bed26 ㎡up to 4

Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room features air conditioning, soundproof walls, a mini-bar, a wardrobe, as well as a flat-screen TV with cable channels.

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Superior Double or Twin Room

1 × Sofa bed / 1 × Queen bed / 2 × Twin bed / 1 × Sofa bed23 ㎡up to 3

Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe.

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Standard Double or Twin Room

2 × Twin bed / 1 × Queen bed20 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a wardrobe.

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Facilities · 45

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingSoundproof roomsCar hireParkingShuttle service (additional charge)Concierge serviceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyAccess to health care professionals24-hour securitySecurity alarmKey card accessInternet accessNo accessible shuttleOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Shopping on siteSnack bar/deliTelevision in common areasVegetarian menu options availableAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout

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Nearby & map

Sights

1

Stari Most

landmark

bridge in Mostar over the river Neretva

3.8km

2

Karadzozbey Mosque

place_of_worship

mosque in Mostar, Bosnia and Herzegovina

4.3km

3

Kriva Ćuprija

landmark

bridge over Radobolja in Mostar

3.8km

4

Cathedral of the Holy Trinity, Mostar

place_of_worship

church in Bosnia and Herzegovina

3.9km

5

Statue of Bruce Lee

monument

statue in Mostar, Bosnia and Herzegovina

4.8km

6

Herzegovina Museum

museum

museum in Mostar

4.0km

7

Partisan cemetery in Mostar

monument

Partisan memorial cemetery in Mostar, Bosnia and Herzegovina

4.9km

8

Cathedral of Mary, Mother of the Church

place_of_worship

cathedral

4.7km

1

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3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.