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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

★★★★·8.4/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1983 opened · 2023 renovated· 354 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 54 facilities +
Review
Official

Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Houston (TX) with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and luggage storage provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Crowne Plaza Houston Med Ctr-Galleria Area by IHG, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the friendly staff, spacious clean rooms, and extensive breakfast. Common complaints include aging facilities, odors, maintenance issues, parking fees, and occasional noise or booking errors.

Dimension scores · cross-source

Location8.9
Service8.7
Cleanliness8.7
Value8.7
Surroundings8.0
Facilities7.6
Rooms7.4
PraisedStaff hospitality and professionalism · Excellent breakfast · Quiet and comfortable rooms · Good value for money
ComplaintsDated and worn facilities · Odors and cleanliness issues · Parking and elevator maintenance · AC or water temperature issues

KEYSuitable for those valuing service and breakfast. Request high floors for quietness, inspect room facilities, and budget for parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
With a location score of 9.0, it is highly praised for its convenience near the Medical Center/Galleria area and shopping options.
diningAre there rich choices for breakfast and dining?
Breakfast is praised as extensive and delicious. The hotel features Reeds Restaurant, 2712 Bistro & Bar, and an on-site coffee shop.
serviceWhat is the quality of the hotel's service?
Service scores 8.8/10. Guests consistently praise the friendly and professional attitude of front desk and dining staff.
roomAre the rooms spacious and the bedding comfortable?
Rooms are noted for being spacious and clean with comfortable beds. Each room includes AC, free WiFi, HD TV, and a microwave/fridge.
pros_consWhat are the main pros and cons of the hotel?
Pros: Friendly staff, great breakfast, spacious rooms. Cons: Aging facilities, occasional odors/hygiene issues, paid parking, and some noise.
facilityWhat fitness and leisure facilities are available?
Facilities include an outdoor pool, fitness center (surcharge), and coffee shop. Facility score is 7.6/10.
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