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Seda Ayala Center Cebu City

★★★★★·9.3/ 10Excellent
·Hotels
2018 renovated· 301 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 55 facilities +
Review
Official

Seda Ayala Center Cebu is a 301-room hotel strategically located at the heart of the city's financial district. Newly-refurbished toreflect a streamlined, contemporary design, this popular business and social hub offers a range of comforts and conveniencesessential to the modern traveler and other visitors to this “Queen City of the South”

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Guest scores & sentiment

From 741 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff, extensive breakfast, and mall proximity. Main complaints include pool closure due to construction without notice, outdated room facilities, poor soundproofing, and occasional cleaning or AC issues.

Dimension scores · cross-source

Location9.6
Surroundings9.6
Service9.2
Cleanliness9.0
Value8.8
Facilities8.8
PraisedPrime location connected to mall · Excellent breakfast buffet · Comfortable beds and showers · Attentive and professional staff
ComplaintsPool/gym closed for maintenance · Aging facilities needing renovation · Crowded during breakfast peak · Inconsistent check-in experience

KEYSuitable for those valuing service and dining near malls. Avoid during pool renovations; sensitive to noise or facility age should consider carefully.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What facilities are nearby?
The location is excellent with a dimension score of 9.6. It is adjacent to a mall, praised by guests for convenient shopping and transport.
diningHow is the breakfast? Is there a queue?
Breakfast is highly praised for its variety and taste. However, some guests noted insufficient seating and queues during peak hours.
serviceWhat is the level of service like?
Service scores 9.2. Guests highly praise the friendly and professional staff, with prompt responses from front desk and concierge.
pros_consWhat are the main pros and cons of staying here?
Pros: convenient location, friendly service, delicious breakfast. Cons: pool closed for construction without notice, poor soundproofing, and outdated facilities.
facilityIs the swimming pool open?
The pool is currently closed for construction. Many guests complained about lack of prior notice. Please contact the hotel for the latest status.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 12:00. Express check-in/out is available, along with a 24-hour front desk.
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