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Mercure Sydney Parramatta

★★★★·8.4/ 10Recommended
·Hotels
165 rooms· Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 77 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Sydney becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at Mercure Sydney Parramatta, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Indulge in the numerous pursuits available at Mercure Sydney Parramatta. Treat and spoil yourself by stopping at massage and hot tub for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious rooms, and convenient location. Common complaints include outdated facilities, dirty carpets, inconsistent housekeeping, and issues with breakfast quality and billing.

Dimension scores · cross-source

Surroundings8.2
Rooms8.2
Service8.1
Cleanliness8.1
Value8.0
Location8.0
Facilities7.7
PraisedFriendly and professional front desk service · Spacious and comfortable rooms · Convenient and reasonably priced parking · Good local amenities nearby
ComplaintsInconsistent dining quality · Some facilities appear dated · Cleaning service lapses · Paid WiFi

KEYSuitable for those valuing service and location over facility age. Verify cleanliness and dining charges upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located opposite Rosehill Gardens Racecourse and near Parramatta Westfield. Reviews highlight convenient access to supermarkets and dining, with a location score of 8.0.
diningWhat is the breakfast and dining experience like?
While some praise the variety, others report inconsistent quality and billing issues. The hotel features a restaurant, coffee shop, and room service. Dimensions: Value 8.0, Cleanliness 8.1.
familyIs this hotel suitable for families with children?
Yes. Families appreciate the child-friendly staff and convenience. It offers family rooms, kid meals, and an outdoor pool. Note: Some rooms have average soundproofing and dated facilities. Facility score: 7.7.
businessIs it convenient for business travelers?
Highly convenient. Business guests praise the spacious rooms, parking, and friendly front desk. Amenities include a business center. Recommendation rate is 99%. Service score: 8.1.
coupleWhat is the experience for couples? How are the rooms?
Couples appreciate spacious, clean rooms and location. Some note low shower pressure or firm beds. Rooms feature elegant design, LCD TVs, and terraces. Room score: 8.2.
roomWhat are the room facilities and hygiene like?
Rooms have AC, LCD TVs, and safes. While the room score is 8.2, some report dirty carpets or cleaning lapses. The hotel follows strict disinfection protocols. Cleanliness score: 8.1.
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