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Holiday Inn & Suites Pittsfield-Berkshires by IHG

★★★★·8.3/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
📍1 West Street · Pittsfield ↗
📞+14134992000·Official site ↗
1972 opened · 2019 renovated· 170 rooms· Check-in 3:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilitiesAir conditioningSwimming pool24-hour front deskAll 70 facilities +
Review
Official

Located in downtown Pittsfield, Massachusetts, the Holiday Inn & Suites features modern design and essential amenities for travelers. Minutes from businesses like Berkshire Health Systems and General Dynamics, and major attractions such as the Norman Rockwell Museum and Hancock Shaker Village, the hotel offers a convenient location. Guests can also enjoy performances at the Colonial Theatre, just across the street. As the largest event facility in the Berkshires, the hotel boasts 12, 000 sq ft of banquet space, ideal for events from 5 to 1, 000 guests. Amenities include free Wi-Fi, a fitness center, an indoor pool, and guest laundry. Extended-stay suites are also available.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 196 guest reviews · multi-source · as of 2026-07-17

Guests praise friendly staff, clean renovated rooms, and convenient location. Major complaints involve parking garage construction requiring valet service, extra breakfast costs with mediocre quality, closed pool/hot tub, and occasional issues with noise, odors, or maintenance.

Dimension scores · cross-source

Location8.5
Rooms8.0
Surroundings7.8
Facilities7.7
Cleanliness7.4
Service7.3
Value5.7
＋ PraisedFriendly and helpful staff · Convenient walkable location · Clean and comfortable rooms · Valet parking available
－ ComplaintsParking garage under construction requiring valet · Some facilities appear aged · Breakfast low value or not included · Occasional room noise or malfunctions

KEYSuitable for those valuing service/location and accepting valet parking. Verify parking and facility status beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are nearby attractions?＋
Located in downtown Pittsfield with easy access to restaurants. A short drive to Tanglewood, Mass MoCA, and Lee Premium Outlet.
pros_consWhat are the main pros and cons?＋
Pros: Friendly staff, clean rooms, excellent location (8.5). Cons: Parking construction requires valet, paid/mediocre breakfast, some facilities like the pool may be closed.
diningIs breakfast included? Where can I eat?＋
Breakfast is usually extra at the 101 Restaurant. Diamond members get official free breakfast perks.
facilityAre the pool and gym open?＋
There is a heated indoor pool and fitness center. However, guests report the pool may be closed for maintenance; please confirm with the front desk upon arrival.
policyWhat are check-in/out times? Are pets allowed?＋
Check-in is at 15:00, check-out at 12:00. Pets are allowed. Express check-out is available for business travelers.
memberWhat are the benefits for IHG One Rewards members?＋
Diamond members get official free breakfast, welcome amenities, and possible upgrades. Gold/Platinum/Silver members earn bonus points and possible late checkout.
No checkout or paid ranking here — commission never drives content.
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