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The Lodge At Uxmal

★★★★·9.1/ 10Excellent
·Lodges
Free breakfastFull-service spa24-hour front deskGardenLuggage storageTerraceAll 32 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and wedding services. Satisfy your appetite for lunch or dinner at Coole Chepa Chi, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 10 AM. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 40 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location next to Uxmal ruins, serene jungle setting, and exceptional personalized service. Criticisms focus on aging bathroom fixtures, poor soundproofing, mosquitoes, and occasional inconsistencies in dining or upgrade expectations.

Dimension scores · cross-source

Location9.8
Rooms8.9
Service8.9
Cleanliness8.7
Surroundings8.6
Facilities8.3
Value7.8
Wi-Fi7.2
PraisedExcellent location near Uxmal ruins · Beautiful outdoor scenery and pools · Friendly and attentive staff · Abundant and delicious breakfast
ComplaintsAging facilities and humid rooms · Noisy or inadequate air conditioning · Poor quality and expensive dinner · Unstable hot water supply

KEYIdeal for cultural travelers seeking tranquility. Bring mosquito repellent, verify upgrade details, and expect some facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient to visit the Uxmal ruins?
The location is excellent with a 9.8 rating. It is right next to the Uxmal ruins entrance, praised for its convenience and serene jungle setting.
diningDoes the hotel offer breakfast? How is the dining experience?
Free breakfast is included, rated 8.3. While many praise the特色 options, some guests note high prices or inconsistent quality, so check menus in advance.
serviceWhat is the level of service? Are there recommended staff members?
Service scores 8.9 and is highly praised. Staff like Luis and Santiago are frequently commended for personalized attention. The 24-hour front desk offers concierge and tour assistance.
roomWhat is the condition of the rooms? How is the soundproofing and mosquito situation?
Rooms score 8.9 for comfort and are spacious. However, some guests note aging fixtures, poor soundproofing, and mosquitoes, so bring repellent.
facilityWhat leisure facilities does the hotel have? Is it suitable for relaxation?
It features a full-service spa, garden, terrace, and picnic area with an environment score of 8.6. Hiking and cave exploring are available nearby, ideal for relaxation.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 15:00 and check-out at 12:00. The hotel does not allow pets or children, making it more suitable for adults or older family members.
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