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Ibis Gading Serpong

★★★·8.8/ 10Recommended
·Hotels
2014 opened · 2014 renovated· 208 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 66 facilities +
Review
Official

With a stay at Ibis Gading Serpong in Gading Serpong, you'll be within a 5-minute drive of Bethsaida Hospitals and University Multimedia Nusantara. This hotel is 1. 1 mi (1. 7 km) from Summarecon Mall Serpong and 1. 1 mi (1. 8 km) from Scientia Square Park. Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Make yourself at home in one of the 208 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Enjoy a meal at Taste, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gading Serpong? This hotel has 5436 square feet (505 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite. Distances are displayed to the nearest 0. 1 mile and kilometer. Summarecon Mall Serpong - 0. 8 km / 0. 5 mi- University Multimedia Nusantara - 1. 5 km / 0. 9 mi- Indonesia Convention Exhibition - 1.

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Guest scores & sentiment

From 319 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, strategic location, and breakfast. Common complaints include outdated facilities, hygiene issues like odors and pests, and poor management of non-smoking rooms.

Dimension scores · cross-source

Location8.9
Service8.6
Surroundings8.6
Value8.5
Cleanliness8.4
Facilities8.0
Rooms7.1
PraisedStrategic location · Friendly and helpful staff · Good value for money · Good breakfast variety
ComplaintsAging facilities and poor maintenance · Smoke or bad odors in rooms · Noisy or ineffective AC · Cleanliness issues

KEYSuitable for those valuing service and location. Verify non-smoking status and facility conditions upon booking.

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