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Sheraton Shantou Hotel

★★★★★·8.8/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
2013 opened · 2013 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 46 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Sheraton Shantou Hotel. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Each morning at Sheraton Shantou Hotel, a scrumptious, homemade breakfast kick-starts the day. Experience unparalleled comfort as groceries can be brought right to your room at Sheraton Shantou Hotel through their distinctive delivery assistance.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Shantou Hotel · 万豪金卡入住报告(2025年1月)

  • 升了一级,给了海景房
  • 汕头不大,去哪儿都很不算远。到高铁站和机场分别在25和40分钟。
  • 建于2014年,能从一些细微处看出酒店的磨损,但瑕不掩瑜。来汕头可以无脑选
2025-01-05

****4babd · 2025-01-05 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 154 guest reviews · multi-source · as of 2026-07-18

Guests praise the prime location, attentive staff, and spacious clean rooms. Main complaints involve musty/smoky odors in rooms, aging facilities, inconsistent breakfast quality, and poor enforcement of non-smoking policies.

Dimension scores · cross-source

Surroundings9.6
Service9.5
Cleanliness9.5
Facilities9.3
Location8.8
Rooms8.7
Value8.4
PraisedPrime location · Attentive and professional staff · Spacious, comfortable, and clean rooms · Rich and delicious breakfast
ComplaintsStaff unfamiliar with club benefits · Front desk efficiency needs improvement · Smoking odor in rooms · Limited pool opening hours

KEYSuitable for those valuing location/service over newness. Request high-floor non-smoking rooms and manage dining expectations.

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