Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praise the lakeside location, garden, and friendly staff. Common complaints include outdated facilities, poor soundproofing, inconsistent mattress firmness, weak WiFi, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Location9.6

Wi-Fi9.5

Service9.3

Value9.0

Cleanliness8.6

Rooms8.5

Facilities8.3

＋ PraisedExcellent lakeside views and garden · Friendly and professional staff · Spacious and comfortable rooms · Prime location near fort

－ ComplaintsPoor or non-existent WiFi · Dated facilities · Limited breakfast variety · Occasional power/water cuts

KEYIdeal for scenery lovers. Expect older facilities; verify room soundproofing and AC upon booking.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Suite

1 × Sofa bed35 ㎡up to 3

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite comes with air conditioning, a tea and coffee maker, a wardrobe as well as a safe deposit box. The unit offers 2 beds.

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Superior Double Room

1 × Large bed29 ㎡up to 3

This double room provides a fireplace. The spacious double room offers air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

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Deluxe Room

1 × Double bed23 ㎡up to 3

Offering a royal décor, the air-conditioned rooms here will provide you with a balcony and a seating area. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. You can enjoy a lake view and a mountain view from all the rooms. It offers additional space.

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Standard Double Room

1 × Double bed21 ㎡up to 3

The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 1 bed.

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Facilities · 69

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseAir conditioningFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingIroning serviceCar hirePacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKid mealsCoffee Shop on sitePersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyHappy hourInternet accessJapanese gardenExpress check-inNo accessible shuttleClubhouseOffsite parking discounted rates availableCharcoal grillPrivate picnicsSecured parkingSelf parking (surcharge)Beach yoga on siteSnack bar/deliTelevision in common areasAccessible shuttleFree wired internetFront desk (limited hours)GarageHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk