Name: Hotel Macaw Cúcuta
Address: CALLE 16 # 6- 53 BARRIO PARAMO, Cúcuta, CO

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the location, cleanliness, friendly staff, and pet-friendly policy. Key complaints include breakfast inclusion confusion, poor AC cooling, noise issues, and occasional hygiene lapses like musty linens.

Dimension scores · cross-source

Rooms9.2

Service9.2

Cleanliness9.2

Facilities9.1

Surroundings9.0

Value8.9

Location8.6

Wi-Fi8.5

＋ PraisedExcellent staff service · Great location · Comfortable modern rooms · Delicious room service breakfast

－ ComplaintsPoor food quality/staff attitude · Breakfast not included/expensive · Missing towels · No minibar

KEYGood for families/pets. Confirm breakfast policy, check AC/noise levels if sensitive.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Queen Room with Pool View

1 × Queen bed26 ㎡up to 2

This double room provides a hot tub. This air-conditioned double room features a desk, a terrace, pool views and a private bathroom. The unit offers 1 bed.

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Double Room with Balcony

1 × Double bed20 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower. Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 1 bed.

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Double Room with Pool View

1 × Double bed20 ㎡up to 2

This double room features a hot tub. This air-conditioned double room has a desk, a balcony, pool views and a private bathroom. The unit has 1 bed.

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Standard Double Room

1 × Double bed19 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.

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Triple Room

1 × Twin bed / 1 × Double bed18 ㎡up to 3

Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features air conditioning, a flat-screen TV and pool views. The unit has 2 beds.

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RoomDeluxe Double or Twin Room

Deluxe Double or Twin Room

2 × Twin bedup to 2

The unit offers 2 beds.

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Facilities · 39

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolLift / ElevatorFacilities for disabled guestsParkingPets allowedTable tennisShared lounge/TV areaPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCashless payment availableFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyFace masks for guests available24-hour securityKey card accessInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Snack bar/deliSwimming nearbyTelevision in common areasFree wired internetFront desk (limited hours)GarageNon-smoking roomsRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

General Santander

culture

stadium in Cúcuta, Colombia

1.6km

2

Cathedral of Cúcuta

place_of_worship

church in Cucuta, Colombia

663m

3

Santander Park

park

park in Cúcuta, Colombia

651m

4

Atanasio Girardot International Bridge

landmark

bridge connecting Colombia and Venezuela

5.7km

5

Saint Louis church in Cúcuta

place_of_worship

church building in Cúcuta, Colombia

2.6km

6

Simón Bolívar International Bridge

landmark

bridge connecting Colombia and Venezuela

9.2km

7

Francisco de Paula Santander International Bridge

landmark

road bridge connecting Colombia with Venezuela across the Táchira River

6.1km

8

Historic church of Cúcuta

historic

national monument of Colombia

7.3km

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.