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Embassy Suites by Hilton Franklin Cool Spring

★★★★·8.4/ 10Recommended
·Hotels
2001 opened · 2026 renovated· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 58 facilities +
Review
Official

Embassy Suites by Hilton Franklin Cool Springs provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Franklin (TN) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Embassy Suites by Hilton Franklin Cool Springs. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Embassy Suites by Hilton Franklin Cool Springs. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Embassy Suites by Hilton Franklin Cool Springs provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 352 guest reviews · multi-source · as of 2026-07-08

Guests praise staff hospitality, spacious clean rooms, and abundant breakfast. Common complaints include outdated facilities, paid/poor parking, atrium noise affecting sleep, occasional cleanliness issues, and construction disruptions.

Dimension scores · cross-source

Location9.0
Service8.2
Cleanliness8.2
Rooms8.0
Facilities8.0
Surroundings8.0
Value7.8
PraisedHigh-quality, abundant breakfast · Spacious and comfortable rooms · Friendly and helpful staff · Convenient location
ComplaintsPaid parking fees · Dated facilities and poor maintenance · Unannounced construction noise · Poor soundproofing

KEYGood for families valuing service/breakfast. Avoid noisy rooms near atrium, check parking fees, and verify renovation status.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
With a location score of 9.0, guests find it convenient, near CoolSprings Galleria and easy to reach Nashville International Airport.
diningWhat is the breakfast experience like? What options are available?
Breakfast is highly praised for being abundant and tasty, including made-to-order eggs. Room service offers fruits and meal delivery.
familyIs this hotel suitable for families? What facilities are available?
Highly suitable with family rooms, kid meals, indoor pool, and whirlpool. Guests appreciate spacious rooms but note potential mold or maintenance issues.
businessIs it convenient for business travelers? Are there office facilities?
Convenient with business centers, meeting rooms, and paid high-speed WiFi. Suites have dining areas and sofa beds, though some rooms may have odors.
coupleHow is the experience for couples? Is the environment quiet?
Convenient location and friendly staff are praised. However, atrium noise may affect sleep, so quiet-sensitive guests should be cautious.
roomWhat are the room conditions? Are they clean?
Rooms score 8.0, generally spacious and clean. However, some guests note outdated facilities, peeling wallpaper, stains, and occasional leaks or odors.
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