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Hilton London Croydon

★★★★·9.2/ 10Excellent
HHilton Hotels & Resorts·Hilton Honors·Hotels
1992 opened · 2020 renovated· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageAll 49 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hilton London Croydon. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage. Craving relaxation? Make the most of your stay at the Hilton London Croydon with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Hilton London Croydon, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hilton London Croydon. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting spa before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service and frequent upgrades. Rooms are spacious and clean, with excellent breakfast variety. Main complaints focus on high parking fees, refund difficulties, and minor facility limitations.

Dimension scores · cross-source

Service9.2
Cleanliness9.2
Surroundings9.2
Value8.6
Location8.4
Facilities8.3
Rooms8.1
PraisedExcellent breakfast service and quality · Staff are warm and professional · Spacious, comfortable, and clean rooms · Convenient transport links
ComplaintsHigh parking fees · Limited AC control · Limited gym facilities · Parking charges

KEYIdeal for those valuing service and family/business trips. Check parking fees beforehand; note gym equipment limits.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to central London?
Located in Croydon, about 10 miles from central London, avoiding congestion. A nearby train station makes travel convenient. The location dimension scores 8.4, suitable for those seeking quiet accommodation with city access.
diningHow is the breakfast? What are the options?
Breakfast is highly praised as abundant and delicious, cited as a main pro in 205 reviews. Facilities include a restaurant and room service to meet diverse dietary needs.
familyIs this hotel suitable for families with children?
Highly suitable. In 47 family reviews, guests praised staff care for children and personalized service. The hotel offers family rooms, kid meals, and accessible facilities, with spacious and clean rooms loved by families.
businessWhat are the advantages for business travelers?
96 business guests found rooms spacious, clean, and modern with comfortable bedding. Front desk and breakfast teams are highly rated. Rooms feature large flat-screen TVs and spacious workspaces for productivity.
coupleHow is the experience for couples?
32 couple guests highly rated staff service, often receiving upgrades and anniversary surprises. Rooms are clean and comfortable with rich breakfast. Despite the slightly remote location, overall satisfaction is high.
roomWhat are the room facilities and environment like?
Rooms feature floor-to-ceiling windows, spacious workspaces, and large flat-screen TVs. Cleanliness scores 9.2, with guests noting spacious and clean rooms. Some noise may occur, but the overall environment is comfortable.
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