Name: The Hacienda & Spa
Address: 537 South Guadalupe Street, Santa Fe, US

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Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the Native American art, comfortable beds, and attentive staff, especially in the Hacienda. Free shuttles and location are highlights. Complaints focus on hidden resort fees, aging facilities, poor soundproofing, and occasional front desk errors.

Dimension scores · cross-source

Wi-Fi9.4

Surroundings9.4

Rooms9.3

Facilities9.2

Cleanliness9.2

Service9.0

Location8.8

Value8.4

＋ PraisedAttentive and friendly staff · Excellent butler service and lounge · Convenient shuttle service · Popular breakfast and happy hour

－ ComplaintsAging facilities or maintenance issues · Dim lighting and small TVs · Difficult parking · Construction noise

KEYIdeal for culture lovers seeking premium service. Confirm room details, budget for extra fees, and avoid street-facing rooms if noise-sensitive.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Hacienda Fireplace Suite

1 × Extra-large double bed (Super-king size)49 ㎡up to 3

This luxury suite is furnished with hand-crafted leather couches and Native American artwork. It includes a separate living room with a sofa bed and a granite bathroom with a walk-in shower, plush robes and slippers. It also includes a butler service.

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Hacienda Fireplace Double Room

2 × Double bed34 ㎡up to 4

This luxury room features a Native American-style décor. It includes a granite bathroom with a spacious walk-in shower, plush robes, and slippers. It also includes a butler service.

Rates / book on FlyerTrip →

Hacienda Fireplace King Room

1 × Extra-large double bed (Super-king size)34 ㎡up to 2

This luxury room features a Native American-style décor. It includes a granite bathroom with a spacious walk-in shower, plush robes, and slippers. It also includes a butler service.

Rates / book on FlyerTrip →

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Facilities · 69

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsHot tub/JacuzziMassage servicesParkingPets allowedShared lounge/TV areaConcierge serviceAllergy-free roomKid mealsBeauty ServicesManicurePedicureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredKey card accessHappy hourInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleOffsite parking discounted rates availableReception hallSecured parkingBeach yoga on siteSnow sports gearATM/bankingSwimming nearbyAccess to nearby outdoor poolAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

Loretto Chapel

place_of_worship

chapel in Santa Fe, New Mexico

914m

2

San Miguel Mission

place_of_worship

historic adobe church

855m

3

Cathedral Basilica of Saint Francis of Assisi

place_of_worship

cathedral in Santa Fe, New Mexico, USA

1.1km

4

Palace of the Governors

landmark

building in Santa Fe

1.0km

5

Georgia O'Keeffe Museum

museum

art museum in Santa Fe, New Mexico

915m

6

New Mexico Museum of Art

museum

art museum in Santa Fe, New Mexico

977m

7

Santa Fe Plaza

landmark

plaza in Santa Fe, New Mexico

1.0km

8

Don Gaspar Bridge

landmark

bridge in Santa Fe, New Maxico, United States

699m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.