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The Palms Resort

★★·8.7/ 10Recommended
·Hotels
24-hour front deskFree WiFiFence around poolBreakfast available (surcharge)Pool sun loungersBeach umbrellasAll 12 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the convenient location, spacious clean apartments, and friendly staff, along with good pool and beach club facilities. Common complaints include rude staff, insufficient kitchenware, poor WiFi, AC airflow issues, and low water pressure.

Dimension scores · cross-source

Rooms9.1
Cleanliness9.0
Service8.6
Location8.5
Value8.4
Facilities8.2
PraisedQuiet and excellent location · Spacious and clean rooms · Friendly and helpful staff · Well-equipped and comfortable
ComplaintsPoor staff attitude/service · Lack of pool shade · Patchy WiFi · Delayed maintenance/repairs

KEYIdeal for travelers seeking a home-like stay and walking access. Bring kitchenware, expect variable WiFi, and be aware of potential staff attitude issues.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?
The location is excellent with an 8.5 rating, offering easy walking access to the beach and shops in a peaceful environment.
roomWhat are the room facilities? Is there a kitchen?
Rooms are spacious and clean (9.1 rating), featuring kitchenettes, flat-screen TVs, and free WiFi. Some units have balconies, though kitchen gadgets may be limited.
diningDoes the hotel provide breakfast? Is there an extra charge?
Breakfast is available for an additional fee. Dining options nearby are limited, so using the in-room kitchenette is recommended.
coupleIs this hotel suitable for couples?
Highly suitable. Couples praise the friendly staff, quiet environment, and spacious rooms. The well-maintained pool and beach club access enhance the experience.
serviceHow is the staff service?
Most staff are friendly and helpful (Service score 8.6), but some guests report rude or inconsistent service from certain employees.
facilityIs there a swimming pool? Can I swim in the sea?
There is a secure outdoor pool with beach club access. The hotel is beachfront with a walkway to the water for easy sea access.
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